I have windows 7 on my laptop and it says that i have limited access. i can't access anything on the internet. the wifi will conect to every device but my laptop, so obviously it's with my laptop, not the wireless. is there anyway i can fix this without having to spend over 100 dollars to fix it? i have all bars on my wifi. it does this to my friends wifi too. please help!!!
Laptop come with Windows 7 or was it upgraded?
Power off your ISP modem/router and your wireless router(if any) for 30 seconds. Then power on the ISP modem/router. Wait 15 seconds, then power on the wireless router(if any)
Restart the computer and try to connect.
Can you run an ipconfig /all log and post it back here?
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
im not on my laptop so i don't know how i could post it back here...if i was on my laptop i would have to be on the internet. i got it on my laptop but i have no way of giving it to you unless i type it all in. is that what you want me to do? (by the way my laptop came with windows 7 and i tried restarting everything.)
I am experiencing the exact same issue as michaela21. I tried exactly what you suggested, but no luck. I "troubleshot" and it is saying "wireless adaptor failed."
By the way, I have also tried connecting my Dell using an ethernet cable and nothing.
Run the ipconfig /all log and save the information to notepad. If you run the little command file, you can save that quicker.
Put the file on a flash drive and post the information back here.
Start, control panel, network and sharing center. Manage network connections, right click on your wireless adapter, left click properties. Look for TCP/IPv4 and TCP/IPv6 and click on properties for both. Have your settings match mine.