I recently cleaned out my hard drive and reinstalled windows xp on my computer. Now I have no network connections and can't seem to set up my wireless connection. I continue to get error messages. Please help!!!
Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.
Desktop System Software or Notebook System Software Chipset or SMBus driver Processor Driver (if applicable) Video Audio (sound) Input Drivers (keyboard/mouse) Modem Network Card
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
I am a little bit computer illiterate. How exactly do I do this?
Click on the blue drivers and downloads or click here, it will take you to drivers and downloads. If you choose by service tag, you can enter your service tag number or you can click find my service tag.
Drivers you'll need. I can give you a few but if you enter the service tag number at drivers and downloads, it will narrow down the drivers you need. Please do NOT post your service tag number here.
Desktop System Software or Notebook System Software
Chipset or SMBus driver
<ADMIN NOTE: Broken link has been removed from this post by Dell>
Processor Driver (if applicable)
You have to decide
You have to decode
Input Drivers (keyboard/mouse)
Glidepoint sitck pointer
You need to decide
i am 62 yrs ............all i know is my dell inspiron 6000 worked on wireless last week at the libary....................verison installed their internet and i cant connect here at home.....................my wireless little tv thing says conected exclent and the modem information is on it too...........why cant i conect?...............janeway49
Hi janeway49,I recommend wireless drivers update for the computer.
I have also provided a link below for the wireless issues:http://support.dell.com/support/topics/global.aspx/support/kcs/document?&docid=DSN_370078&isLegacy=truePlease let me know if you have any other queries.
Thanks & RegardsRajesh R#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.If a post answers your question, please click "Yes".
hi thanks for your help so i have down loaded the three drivers.............r85258.....r151519...............r155386............from dell for my inspiron6000 using service tag...........since not on internet...........put on flashdrive............know nothing else ...............please , what i do and how now
Make and model of your wireless router and the type os security you're using is helpful. What channel?
Can you run Finding System Information REMOVE YOUR PRODUCT ID, if using XP, run an ipconfig /all log and post it back here.