Mobile Devices

Mobile Devices
Mobile devices Hardware and Software discussion
Results for HORRIBLE CUSTOMER SERVICE
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  • Forum Thread: Dell Streak 7 Update for T-Mobile Series

    I have a T-Mobile Streak 7 Series, I am extremely disappointed that Dell is not supporting a product that they were selling through another company. I was a customer who would alway try to tell people about Dell but not anymore. There is no way on earth I would have brought a product, such as, the Dell...
  • Forum Thread: Dell Venue Pro Unlock Code help!!!

    Hi I bought an Unlocked Dell Venue pro (or so advertized) from Amazon, contract free. I live in Peru, so my phone got shipped and came to me, when i put my local SIM card in, it asks me for my PIN , or unlock code, which i dont have, i email Dell at UnlockCodeRequest@dell.com hoping for them to give...
  • Forum Thread: Can't contact support // DVP, volume buttons do not work and service tag is invalid

    Hi! I recently bought DVP, after few days of use the sound buttons have stopped working. I tryed to mail to the tech support, but got an error message about service tag is invalid. I had to hard reset my phone because the sound level in conversation was 0 of 10, so i can't hear another person. ...
  • Forum Thread: .

    My Dell Streak 7 was sent in to Dell for repair on November 20th for a charging issue. It was determined that my device was not "economically repairable." Because of this I was to be shipped a new device by the 15th of December. Now, two months of waiting later, I have yet to receive a device...
  • Forum Reply: Re: Streak 7 to PC

    This is too stupid now. The whole world does not have Windows 7 or wants to pay EXTRA FOR EXTRA devices just to have a properly ruuning device. My manual sayS it should work with window XP. Can any explain this ??????? I have spent 2 frigging days now trying to get the streak 7 connecting for...
  • Forum Reply: Re: Has Anyone Got the Update Yet?

    I haven't seen a single post anywhere from anyone who has had the update (except for those premature messages on Nov 12), again we're not getting much information and what we are getting seems to be wrong. I also have a UK Streak purchased directly from Dell so ought to be in the initial release...
  • Forum Thread: Android 2.2 Froyo For Dell Streak Delayed – Again

    Eric Calouro | Jan 14, 2011 This story isn’t going to make Dell Streak owners pleased, but it’s interesting information nonetheless. With that said, Google’s Android 2.2 Froyo update was rumored to hit the Dell Streak tablet this week, but as it would turn out, that’s apparently...
  • Forum Thread: Streak order canceled repeatedly without notice or reason - very angry customer

    Hi, A couple of days ago I saw on the Dell website that the unlocked 16GB Streak was on sale for $399 USD. I immediately placed an order, plus the $0.99 Bluetooth deal offered and an Otterbox case at regular price for the phone . The next day, the order was canceled, but I did not receive any notification...
  • Forum Thread: Dell Streak 7 and SD card usage

    I just got my Streak 7 about a month ago and have been struggling to move stuff to the SD card. There is directions to do this in the year old manual that came with my unit, but to my dismay after struggling for a week while I was on the road trying to get it to work I finally called Dell. This was absolutely...
  • Forum Reply: Re: my dell streak keeps crashing, and then restarting

    I am having same problem. Dell streak keeps crashing and restarting.. continuously.. I contacted dell streak customer support.. no one ever responded.... finally I got a work around.. I am using that crappy table/phone as a paper weight.... I think that is the most expensive paper weight I ever bought...
  • Forum Reply: Re: Honeycomb for the Dell Streak 7?

    Good reference: en.community.dell.com/.../19345663.aspx But all that aside- good or poor customer service doesn't change the release date of HC. Customer service isn't programming anything. It has more to do with development by programmers and a marketing schedule. Technically, you can...
  • Forum Thread: Dell streak 7 stuck in startup loop

    I have a dell streak 7 from t-mobile that is stuck in the start up loop. I have tried the reset on the side under the sd card cover and the plus volume/Power menu option to reset the device because it got stuck in the loop. Neither of these options worked...so i called t-mobile...who forwarded me to...
  • Forum Thread: Streak 7 won't charge, frustrated by lack of customer service

    Only 6 weeks after purchasing my Dell Streak 7, it stopped charging when I plugged in the charger. Once in a great while I could get it to charge, but most of the time it would not. I called Dell's customer service and their solution to my problem was "Charge your tablet." Once I finally...
  • Forum Reply: RE: No Multi-user profile on Venue 8???

    I purchased 3 of the Venue 7s for my children's Xmas presents, and they just arrive. To my surprise, and to the surprise of all the other people in the forum, the user feature is missing despite Google clearly using this feature as the 4.2 jellybean's selling point. I specifically purchased this...
  • Forum Reply: RE: No Multi-user profile on Venue 8???

    It looks like it's time for me to do the same, and return the Venue 7. Technically there's nothing for the engineers to "fix" since multi-users are a basic feature of Android 4.2. It's time to share this very poor experience with everyone through blogging and social media. While...
  • Forum Reply: RE: No Multi-user profile on Venue 8???

    I would also like to point out that this thread has been going for a month now, and Terry from Dell writes, as of three (3) days ago: " update for Android for the Venue 8 may be released by the end of the year." This is completely unacceptable. Reading the sentence exactly as it is written...
  • Forum Thread: Were is my Venue 7, 3 weeks old,4 weeks being serviced???

    The camera went out on my new,3 week old Venue 7.Sent it back for warranty work 4 weeks ago.Was told camera part was on backorder,wait,wait then told 10 days ago they would issue an exchange.Were is my Venue??Is it being built by little elves somewhere??I am getting so,I just want a refund for my $150...