Hello there, hope you can help me with this if possible, I bought this Venue 11 with the thin keyboard (Model K11A), everything works perfectly except for the touchpad, so far I have:
1.- Updated the BIOS to latest version for this model (A21)
2.- Applied the firmware for the synaptics controller.
3.- Removed battery and pressed power for 1 min after wich, I could see the pointer after rebooting but it vanished quickly.
keyboard works nicely and all, it's only the touchpad that is not working, I see that this tabletpc has a lot of issues with the keyboards and attached devices, is there any fix you could recommend? Thanks in advance.
Also as a note, the Dell update software is incorrectly suggesting wrong BIOS update for this tablet, I have the MS model and dell update software is really keen everytime that I install the BIOS for vPro version, and also the video drivers.
Thanks for posting.Apologies that your system is not working as expected.I see you have tried several things to resolve this, but here are a few more ideas from our Dell Knowledgebase that might be helpful.
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