My problem with these instructions:
1. There is no blue logo, it's black
2. External USB keyboard connected to table not recognized at all
3. External USB keyboard connected to docking station recognized after Win 8 comes up
4. Virtual keyboard not available until after Windows 8 comes up
Seems like these might need to be revisited..
TIA for any suggestions
Hi D Rick,
You may try the following steps to enter the system setup/BIOS :
Hope this helps. Do reply if you have any further questions.
Thanks & Regards,Sundeep B#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA;India For helpful Dell Support Videos, you may click Here.
Thanks that did indeed get me into the BIOS. However no matter what external boot device i try (bootable USB key, external DVD rom, etc.) i cannot get the unit to boot from them so i can reimage, it always defaults back to Win 8.
Any ideas on how to get past this?
I can create a new post if you want as this one is answered..
The latitude 10 can only boot from 32 bit images of operating system and only recognizes FAT32 partitioned devices.
Please share if are you trying to take the computer back to factory settings or if you are trying to install a different version of operating system?
If you wish to take the computer back to factory conditions, a service call may be needed.
Please share if you are facing any specific problems with the product.
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That is interesting, per Ubuntu they state the opposite here www.ubuntu.com/.../desktop:
"Have a new PC with the Windows 8 logo or using UEFI firmware?
Please use a 64-bit flavour of Ubuntu desktop."
I am trying to completely wipe Win8 off the device and reload it with Ubuntu 12.10.
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Sundeep, i just tested the i386 version of Ubuntu 12.10, and it is not recognized either. I tested both DVD's in a tower system and both work correctly so media is not the problem.
Any other suggestions?
Latitude 10 system is shipped with Intel® Atom™ Processor Z2760, which has an instruction set of 32 bit and is a x86 based processor.
You may refer to the following link for more information on Intel® Atom™ Processor Z2760 : http://intel.ly/RJWHtY
Dell has tested Windows 8 32-Bit & Windows 8 Pro 32-Bit operating system on Latitude 10. As we support only Windows operating systems, I have limited expertise on Ubuntu re-installation and usage. Let me know if you need any assistance related to Windows OS. I would be glad to help you.
I want to use PIN+Bitlocker option, but virtual keyboard not showing prior to windows booting, because of that I am not able to enter PIN code. Please help
I'm Late to this blog but we just received a Latitude 10 and it just locked up on me. It won't activate the wireless on startup so when you try to login it won't. It won't even login with the local admin account. So we want to do a factory reset to start the process all over again. Is there a combination of buttons to push to reset. We saw on this blog how to get to the bios screen but we can't do anything when there.
As you are using a local account and have forgot the password (or are unable to login), the only way to reset the password is to take the tablet back to factory settings, i.e take it to day one when you purchased the tablet, using Dell Backup and Recovery.
Note : This step leads to complete data loss if you select the option to Erase files in Step 11
Dell Backup and Recovery can recover the Operating system or backup from the recovery partition. To recover the OS from the recovery partition, follow these steps:
Hope this helps. Please reply if you have any further questions.
Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back. Other community members who need assistance please start your own topic in a new thread.
I have a dell latitude 10
when I turn on I get a message on the screen
Preparing Automatic Repair
Diagnosing Your PC
is all nothing more
could help me pls
You may drain residual power from system :
If the issue persists, you may try toggling the Secure Boot state in system setup and see if it helps :
Please share the findings. Will take it further.
I would like to ask if what will i do rescue disk to my external drive but it was not read by the system...as i was reading about the same problem in this forum...i already add it to the boot sequence and choose the boot.efi file but when it restarted a windows error occured. What is the ppssible solution...i would like to factory reset my dell latitude 10 st2e...thank you very much
Hi D Rick-
Booting to a USB device from a pre-installed Windows 8 computer/tablet is slightly different than a computer that came with Windows XP/Vista/7. Any computer that came with Windows 8 pre-installed will utilize a UEFI configuration in the BIOS that will only allow USB devices with a UEFI partition to boot (FAT32 required). There is an easy workaround for this issue that may help you boot to your flash drive and load Ubuntu.
Hope that helps!
I am having a problem with Dell Latitude ST2 tablet. When I power up the tablet, it goes straight to the screen "Choose an Option" (point #6 given above) bypassing even the log on screen. I could not select any of the three options shown in the screen, the screen is simply locked and unresponsive. Tried powering down of the tablet, removing of the battery several times and nothing helps. Will you please help?