Anyone know how to or if it is possible to return a Latitude 10 tablet to its original factory settings? Is there an option on boot to re-image the device?
You need to have a System Recovery Disc or a USB recovery key to perform a factory reset. Otherwise you will have to perform a Windows Refresh/Reset option.
To refresh your PC
To reset your PC
Thanks and RegardsHarish M#iworkfordell
Swipe from the right side of the tablet towards the middle while at the Windows 8 screen - select "Settings" then ""Change PC Settings"
Once at the PC Settings, select "General" and scroll down. There are two options. "Refresh your PC without affecting your files" and "Remove everything and reinstall Windows" The second option will reset everything to the way it was when you got it, including the removal of any apps you have installed or files you have saved.
This takes a long time...make sure the device is plugged in.
Oops, sorry - I guess I didn't read the whole response from Harish. All I saw was the "You can't do it without the System Recovery disc" part.
So, that makes me wonder. What is the difference between the "factory reset" and the "Windows Refresh/Restart"? When I performed the Windows refresh that seemed to put my device completely back to what is was when I got it., which seems like a factory reset to me.
Dell's Product, Services & Support is lousy...