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As I understand it , the procedure is to use the nero backup before updateing to 2.2 froyo, then restore your streak, uninstal dell pc suite and instal the new nero pc suite. the new pc suite will not work if you do not have the update to 2.2.
am sure there are others that can explain better, hope that helps
I thing everyone in North America already upgraded to 2.2, via the About Phone - System Update method or they got a message on their screen when they booted up. Even Rogers in Canada got the upgrade over a month ago.
Call the dedicated 800 support number on the dell streak support page.
There must clearly be something wrong with your unit.
Hi Amy.....great news to our devices!!!!!!.....my Streak is one of first unlocked devices out of USA and purchased in August 12th!!!!....then is able to update.....in my country is November 15th 2010 and is 13:13 hours, but the screen of my Streak is yet this: cid-aea8ceb5d1f3c000.office.live.com/.../Captura.JPG
Thanks: Mauricio Villota.
I assume the Best Buy devices are locked to AT&T. Does this mean all AT&T Streaks will receive the update on December 3rd?
Q. What if I installed a non-Dell version of Android on my Streak? Will I still get the update?
A. No. The update will only be deployed to Streak units which have the factory installed version of Android.
Couple of things to clarify please....
Thanks in anticapation
How about a US Dell Streak (originally with 1.6) that got O2 2.1 installed?
I'm getting the same thing and I am in Australia.
My phone isn't locked to Optus (AFAIK) so why aren't I able to get the OTA update untill "Late December"
I'm getting the same screen when I check for the update manually. I'm quite nervous with this and hope I get an auto update msg soon. Please let me know if & when you get one. I'm based out of Swindon, UK.
- Ronak Gavandi
If memory serves, you purchased a Streak from Dell with no AT&T contract but it was still locked to the AT&T network. Then, later, you were able to get AT&T to provide you with an unlocked code. Yours is a special circumstance, so I'm not sure when your update will occur. I am guessing that since we sold it to you without an unlock code (tied to the AT&T network), it will be getting an update in December. However, we are slowly working through different groups of users this week, so there is a small chance you could see the update sooner.
Please keep me posted.
What if I bought unsubsidized Dell Streak in USA and got it unlocked through ATT but has no ATT account? How and when do I get the notification?
I have purchased my dell streak from Dell UK website, so basically it's a sim free phone. I checked (manually - Settings >> About Device >> System Updates) if I the update was available for me, but it took me to a screen displaying a msg - "No software updates available at this time". I then installed the dell back up application from the android market, rebooted my device, took a back up, checked for the update again but this time it displayed the following msg - "Your device is up to date".
I do not get this, but still hoping for the best. Any idea, about when I may get the update notification?
Any Ideas regarding a release for Rogers Wireless in Canada, or since they haven't shipped yet is it possible they will come with 2.2?Cheers!
Yes, Best Buy devices currently in stores are locked to AT&T and will be eligible for the Froyo update in December.
Good point. Thanks for asking for clarification. Factory installed also means the previous OTA updates that our European customers received for 2.1. In hindsight, the term "Dell provided" probably would have been more suitable. I will update the post.
I live in Canada and I ordered a Rogers-locked Streak direct from Dell Canada on November 9. When I read today that unlocked Streak is coming in a few weeks I called Customer Service Rep and tried to cancel my order. I want an unlocked unit. The CSR told me that my order is almost through the manufacturing process and they cannot cancel it at this stage. He said that I can return it when the courier delivers it to me. My question for you is, will Dell Canada also sell the unlocked units? If so, when? Alternatively, will there be any problem if I purchase the unlocked unit from the US?
Hi, I'm on an unlocked Streak bought from Dell UK with Vodaphone as provider. The local time here in UK is 23.26 15 Nov. Still no 2.2 update appearing.
Hi, Amy.....you are is correct, my Streak was purchased in August 12th/2010 locked to AT&T and in September 18th/2010 AT&T sent my mail unlocked code. Then in this case I have doubt about when I will receive message for update. Three days ago (Friday 12th) I have received a message with update, and it was available for my Streak for a moment, but it took me to a screen displaying this message: "No software updates available at this time". And now November 15th this message is same.