Issue : Blue screen after installing SBC / Yahoo
1) Boot the computer to Safe Mode
2) Uninstall Visual IP Insight Agent from add / remove programs
3) Restart the computer
To take advantage of the extra support and features the SBC Yahoo! software provides, contact their tier 2 technical support team for assistance with installing the software. The support team can help you install the software and avoid the error that may occur if you attempt to install it alone.
SBC Yahoo Tier2 Support : 1-877-SBC-DSL5