That sounds logical but Dell South Africa says they don't have any such thing. I have all the paperwork for the laptop because I only got it 2 months ago. Spoke to a guy called Sutanu and the manager Matban Kurmar but got no help. The manager insisted there's no other way and he said there's...

I recently had a problem where my computer refuses my bios password. It now gives a box for the password and an "Unlock hint key" - some hex number. I tried calling Dell support and am told I need to buy a new motherboard? Is there a way to recover from this without being ripped off again?

I have never had this issue before; I have installed MAC OS X and Linux on a dozen Dells (including an L701x last month) all of which boot from GPT drives without a hitch. Not only can I not partition the disk as GPT, I cannot partition it MBR in any OS other than Windows. I used the MAC OS to build...

NEW BIOS for XPS15 L502X. Released 05/10/2011. Has anyone installed it yet? Any problems? Any notable differences?