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dell inspiron shows black screen but power button s on

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dell inspiron shows black screen but power button s on

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push power button its show all LED but screen is black and nothing happen on the monitor

please help me

Thanks

All Replies
  • Hi,

    Thank you for writing to us!

    Firstly check if you can drain all the excess power from the system .

    Check if you are able to run the LCD BIST .

    1.                    Turn the computer off.

    2.                    Press and hold the D key while pressing the power button. This will start the Laptop LCD BIST.

    3.                    The screen will display multiple flashing colors. Look for lines, distortion, or any other video issues you have observed.

    4.                     The laptop will restart when the test is finished.

    Kindly private message the service tag to the system .

    Thanks

    Robin

     

    DELL-Robin D
    Social Media Support
    #IWork4Dell

  • nothing happened to the laptop n remains same.. still  screen s black