Recently I upgraded OS from XP to W7 Pro. It seems the video controller driver is missing. I've searched the forum but I can't find anything about this driver. Where can I get this driver? I'm trying to avoid a call to Dell as I'm hard of hearing. Any help would be greatly appreciated and thanks.
I regret to inform you that drivers are not available from windows 7. Drivers are available only for Windows 2000 and XP. I can suggest you to install all the Windows updates which may fix the issue.
I hope this helps
Please let us know in case of queries
Thanks and regards Harish R #iworkfordell
Thanks and Regards,Harish RDell Social Media and Community ProfessionalOrder Status : http://dell.to/1fgKSTrDownload Drivers : http://dell.to/1hcxG98
Dell-Harish R, Thanks for the follow thru. I have found out that this model comp is only for the XP OS. The only problem I have is on Photoshop Elements 8. It won't fit the screen. I have adjusted the resolution and still no help. Again thanks for the help and maybe I'll reinstall XP someday.
You will need to use the XP driver and follow the instructions below.
Install R219872 if you have a Dell Wireless Card
Install R154405 if you have an Intel Wirleess Card
Install http://ftp.dell.com/network/bs94spxp.zip for the Ethernet.
Download Intel Video R140623.exe
Run the installer so that it will extract to C:\Dell\Drivers\R140623.
Open Device Manager (Start, right click computer > Properties > Device Manager). Go to display adaptors, the device will be called generic device/display adaptor and select update driver software.
Select, next, next then finish. Then reboot your computer.
Download and install R153383.
For Dell Quickset, it takes a bit of work to get it working.
Install the XP version of Dell Quickset R165094 in compatibility mode.
Also change on the start menu.
Next use task schedular. Start it via a search from the start menu.
Go to actions > Create Basic Task
Follow the wizard, Name: Dell Quickset,< Next> Trigger: When I log on <next> Action: Start Program <next> select program, navigate to C:\Program Files\Quickset and click on the Quickset Icon. Then click finish. Almost done, at this stage it worked but I got a UAC prompt everytime I powered up.
The next step is to find Dell Quickset in the Task Schedular Library. Double click it and edit its general properties.
Check run with highest privileges. Now go to the triggers tab edit triggers
Change "Specific User" to "Any User" and make sure enabled is checked at the bottom left. Click <OK>. Quickset will now work as it should.
On this screen next select Device manager.
Hopefully it should look something like mine.
If you have an error, yellow ? or ! then you probably haven't installed a system driver correctly. You should quickly check that you haven't missed installation of a driver and check to see that something hasn't installed correctly.
Ask on the forums for details if you get stuck at this stage.
Next after the drivers are installed you should rate your system. Click the link "system rating is not available".
Note at this stage I would re-rate the system even a number is displayed there. Although people may not care so much for the system rating it is best to perform. Several unrated systems will revert to the Windows 7 Basic Theme even if they are capable of the Aero Interface and will not allow the user to change to the Windows 7 Theme until the system is rated.
Select rate this computer and leave it be for 5 minutes to rate it.
You should get the rating now. Here are the scores on my Desktop for example:
Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.