Windows 7 on Latitude D810

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Windows 7 on Latitude D810

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Hi All,

I normally use a Latitude D830 under Windows 7, as my Latitude D810 is my backup laptop, I tried to install Windows 7. All seems to work perfectly exept the video card for which I don't find any correct driver. I tried all fora that I can found on teh web, tried a lot of advices, nothing to do. I have a Radeon X300 with a normal resolution of 1280x800 32bits and the best driver (Catalist V10.2) just display 1068x780 which is dreadful.
Does anyone know this problem ?
Many thanks.
BR.

Verified Answer
  • Hi Turbo33,

    Welcome to the community.

    I am afraid, the laptop was not designed for windows 7 and there are no windows 7 drivers available for this laptop on Dell support website. I also tried to look for the driver on the AMD website and was not able to locate the video driver there as well. So in this case you may either need to revert back to windows XP or use the Windows 7 native drivers for this video card. Or you can also try searching for the driver online.

    Let me know in case there are any other concerns. Glad to be of assistance.

    DELL-Chiranjeev S

    Social Outreach Professional

    You can reach us at http://en.community.dell.com/

    Thanks & Regards
    Chiranjeev S
    #iwork fordell 
    To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/YBlak6

  • Hi Rob

    It seems about right, the processor is the Intel Pentium M CPU M770 and only has a single core hence the low Windows Experience Index:

    http://www.pcmag.com/article2/0,2817,1757499,00.asp

    http://ark.intel.com/products/27597/Intel-Pentium-M-Processor-770-(2M-Cache-2_13-GHz-533-MHz-FSB)

    4 GB of RAM is unlikely to work on this model and even if it did its a waste of money given your CPU is the limiting factor in your systems performance.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Hey Dude! thank yo. thank you  thank you  once again.

    A thousand thanx. i have just installed the radeon X300 on my latitude d810 windows 10 and its Mwaaaa!

All Replies
  • Hi Turbo33,

    Welcome to the community.

    I am afraid, the laptop was not designed for windows 7 and there are no windows 7 drivers available for this laptop on Dell support website. I also tried to look for the driver on the AMD website and was not able to locate the video driver there as well. So in this case you may either need to revert back to windows XP or use the Windows 7 native drivers for this video card. Or you can also try searching for the driver online.

    Let me know in case there are any other concerns. Glad to be of assistance.

    DELL-Chiranjeev S

    Social Outreach Professional

    You can reach us at http://en.community.dell.com/

    Thanks & Regards
    Chiranjeev S
    #iwork fordell 
    To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/YBlak6

  • Thank you for trying to help me. I looked everywhere and of course there no driver on the DELL web site. The best I found is the "catalyst" package from AMD but what I don't understand is why while it well recognize the X300 ATI RADEON card, it doesn't set and doesn't permit to set the right size of the screeen

    BR.

  • Although the system doesn't have a Windows 7 32 bit driver for the Video.

    It does have a Windows Vista 32 bit driver for the Video which can be used with Windows 7 32 bit. Unfortunately Dell has no mention of this file but if you go to the XP file and select over versions it will take you to it.

    This file is R153383 and installation of this should solve the video problems.


    I recommend you to install the following in order however:

    R282539 Dell System Software

    R140623 Intel Chipset

    R165177 PCI Cardbus

    R153383 ATI Radeon X300

    R140031 Alps Glidestick

    R99254 Audio

    R295615 Dell Wireless or Intel Website Intel Wireless

    R231570 Bluetooth (if you have it)

    R151443 or R156212 Dell Quickset

    Windows 7 should have the Ethernet and modem drivers inbuilt. Please let me know what ones work and don't work.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Hi Natakuc4,

    Firstly many thanks for trying to help me. I followed your advice and spent 12 hours without a lot of success. Here is a report:

    1) R282539 Dell System Software, R140623 Intel Chipset, R165177 PCI Cardbus, R140031 Alps Glidestick and R99254 Audio seem to work well up to now (but they always worked in my preceding tests)

    2) R153383 ATI Radeon X300 recognized my screen resolution and colours, but the program ATI2EVXX loops and it consumed 70% of CPU. So I uninstalled.

    3) R295615 Dell Wireless or Intel Wireless don’t work the DELL R295615 said “no hardware compatible with this version” and I was unable to have the Intel software working. It looks like it doesn’t support my WIFI  hardware, which is D810 standard. In this area Windows 7 is crazy and the problem determination is very difficult. So I don’t have WIFI and I need it.

    4) R231570 Bluetooth (if you have it): not yet tested.

    5) R151443 or R156212 Dell Quickset: any one works, the result is always “system not supported” (we never know if it is hardware or software).

    My system is far to be usable, I am afraid I have to go back under XP.

    Best regards.

    Daniel.

  • R153383 try installing that in compatibility mode for Windows Vista. Go to C:\Dell\Drivers\R153383

    Right click the setup file and select properties.

    Select compatibility and then change to Windows Vista. Then run the setup as normal. Could also try the one here

    Intel driver was the wrong one, I looked at another system sorry try this one here. This might need compatibility mode also.


    The Quickset is as I expected, you will need to install the XP driver in compatibility mode. I had to do this in an Inspiron 1300 before:

    Now install the Inspiron 1300's (the same file for the Latitude D810) XP Quickset in compatibility mode.

    Also change on the start menu.

    Next use task schedular. Start it via a search from the start menu.

    Go to actions > Create Basic Task

     

    Follow the wizard, Name: Dell Quickset,< Next>  Trigger: When I log on <next>  Action: Start Program <next> select program, navigate to C:\Program Files\Quickset and click on the Quickset Icon. Then click finish. Almost done, at this stage it worked but I got a UAC prompt everytime I powered up.

    The next step is to find Dell Quickset in the Task Schedular Library. Double click it and edit its general properties.

    Check run with highest privileges. Now go to the triggers tab edit triggers

    Change "Specific User" to "Any User" and make sure enabled is checked at the bottom left. Click <OK>.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Hi Natakuc4,
    1)    For the Radeon X300 I found a set of drivers which seems to work perfectly: “10-2-mobile_legacy_vista32-64_dd_ccc_mod.exe”. So this trouble seems to be solved.
    2)    For the WIFI, curiously after uninstalling the wrong Intel drivers, I rebooted and I had the idea to test (we never know…) and it worked at the first attempt, it just asked me for the key and it worked well. I unplugged the Ethernet wire to test and it is fully functional. This right driver probably came with Windows Update. So this trouble is also solved
    3)    For Quickset, I have downloaded R157261 (version A45) and I set the "setup.exe" file to Windows XP SP3 compatibility mode. After installing, I also set the XP compatibilty mode for all the EXE file in the Quickset directory. After that, I followed exactly what you advised and it seems to work correctly. Of course we need complementary testing but for now it seems OK. I will do that in a couple of days.
    4)     For Bluetooth, all the tests have to be done, but I'll do that tomorrow. Today we have made a big step.
    A big thank one more time.
    BR.
    Daniel.

  • Good work!

    Can you provide me a link to the Video driver which worked for you? I have been helping a number of people with unsupported Windows 7 upgrades and have been writing some wikies here where I would like to add the D810.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Hi Natakuc4;

    Of course, you can find there;

     www.touslesdrivers.com/index.php

    It is incredible that I couldn't find this file on the AMD website.

    I tested Blueooth and the pairing was working well with my HTC TP2.  Unfortunately, the software that would be able to exchange with this device is not installed yet.

    Up to now, I find Windows 7 more fluid and running  faster than Windows XP (D810 with 2.13GHZ processor and 4GB RAM),

    BR.

    Daniel.

  • Hi All,

    For those interested, I have finished my Windows 7 install on my Dell Latitude D810. All my programs (a lot) has been reinstalled and tested at about 50% up to now.

    The computer works a lot better than under Windows XP (2.133GHZ & 2GB RAM). If I encounter some troubles I will report here, but I advice to go that way...

    Regards.

    Daniel.

  • I have created a wiki linking to this post. I'll write it up in more depth at some point. Just curious, what is your Windows Experience Index is it 1.0?

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Hi Natakuc4,

    I don't know what is my Experience Index, but I was System Engineer on IBM mainframe (MVS, OS390, IMS...). All the computers work on the way, even if the languages are different.

    Even if I didn't wrote any code for at least 20 years, I am always able to write a program in Assembler 360. So I have a certain experience of the "IT problem determination". I have been taught at the traditional  IBM school. For me, on Windows, the main problem is the lack of rigor and severity. A lot of things are wonderful and a lot better done that by the "good old time" but  you are always looking for something which is missing somewhere, you spend more time on the web than to really produce something. I always ask me how newbies can do to have an operational computer from day to day. To illustrate that, I looked everywhere to find my video drivers and downloaded perhaps several tens of file and I finally found the right one by the biggest chance, not by any knowledge or expertise.
    But always ready to help when I can do...

    BR.


    Daniel.

  • Thanks for the reminder I need to add the instructions for the Windows Experience Index rating in my wikies for Vista and 7.

    Press [Windows] and [Pause|Break]. Click on the system rating or the system rating is unavailable.

    Select rate this computer and leave it be for 5 minutes to rate it.

    You should get the rating now. Here are the scores on my Desktop for example:

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Oh, sorry I didn't  know what it is.

    I looked at that, but I am afraid it is not so reliable. I have a DELL Latitude D830 with Intel Core Duo T7500 2x2.2ghz, 4GB RAM and SATA disks, its index is 2.2.  The other one is a D810 with Intel Pentium M 2.13ghz, 2GB RAM and IDE system disk and here the index is 2.0.

    I wonder why there is so few difference between these two systems, while the D830 is a lot more responsive and faster.

    Regards.

    Daniel.

    BTW where did you find the DELL logo file just  under the Microsoft one ?

  • Both scores will be due to graphics probably?

    The Dell logo came from the Dell Re-installation DVD. Retail media doesn't have it.

    However, as I have the files and registry keys I have packaged it together with instructions here.

    I have tested this out on 1 virtual machine with Windows 7 and 1 with Windows Vista. It works flawlessly in Windows 7 but the logo is missing in Vista.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • I will test it out on several more Optiplex Models on Tuesday. Let me know if you add it to yours.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.