Webcam missing or malfunctioned, please read...

Laptop

Laptop
Laptop computer Forums (Audio, General Hardware, Video)

Webcam missing or malfunctioned, please read...

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EVERYONE,

 

If you installed the opertaing system, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order

 

Shutdown the computer. Unplug the computer from the wall. Now remove the battery. Press and hold the power button for 30 seconds. Put the
battery back in and start the computer. Did the webcam come back?

If no, start, control panel, devices and printers. Click on add device. Is the webcam listed there?

Also try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

 

Try using the Webcam Diagnostics

 

 

Rick

#DellRockStar

What is a Dell Service Tag and how do I locate it? 

 

 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

All Replies
  • This is the direct link to download the Dell Webcam Central progam. This is the full version of the program and not an update. The software will install Webcam Central version 2.4  Please note that the "Driver Details" page will list this as for a Dell SX2210 monitor.  This is the correct link for the Webcam Central software for all notebook systems shown under the "Compatibility" drop-down. 

    http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?c=&s=&cs=&l=&DriverId=R230103

    If you need assistance installing the Webcam Central program please view the You Tube video

    To stay up-to-date on all your pre-installed Dell software. Please use Internet Explorer and sign up at https://smartsource.dell.com

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!