I was already install DELL Webcam Center but it shown
So, I follow this help >> http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266612#Issue3
But I can't continue in Step 2 No.4 because my
only_one_oat... I can't continue in Step 2 No.4 because my
"Service Tag is not
What should I do next ???
Email address same as here and password. You have to use Internet Explorer. My Dell Downloads :: Login
If service tag not recognized, then contact Dell.
Try these instructions. Installing Dell Webcam Central
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
I have the same problem, like the others That's webcam missing and not working. My
laptop is quite new, about 2 months or so. I wonder why Dell product does not last. I
hope to get a download for the webcam. I think it's from Creative.
Your laptop is under warranty, so contact Dell Tech Support.
At this time, we cannot determine the cause, some may have come loose but we suspect that a drivers from Windows Updates may have caused some of the webcams to malfunction.
Windows 7 is supposed to provide the drivers for the webcam.
Investigating, the camera manufacturer is Creative Labs, but I don't know wich is the model.
Who can help me?
Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct
Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.
(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.
Troubleshooting the Dell Webcam and Dell Webcam Central Software
You can try this file, also known as Dell Webcam Central.
Create a new unrestricted user account and try the webcam. Did the webcam work?
If yes, log out and log back in to your account and try the webcam. Did the webcam work?
If no, then the webcam became detached from the motherboard, usually near the webcam
Is your computer is under warranty?