Lattitude D620 1600X900 resolution doesn't show up for my monitor

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Lattitude D620 1600X900 resolution doesn't show up for my monitor

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I've got a Lattitude D620.  Just bought an HP monitor HP2009m.  Monitor's max resolution is 1600X900 at 60Hz.  But, in display properties, that resolution doesn't show up.  Is there a chipset upgrade or something that I can do to fix this?

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  • 1600 x 900 is not a standard VESA VGA resolution.  Aka   16 x 9

    D620 VGA is 4 x 3 ratio

    Wide XGA 1366 768
    Wide XGA+ 1440 900
    WSXGA+ 1680 1050
    WUXGA 1920 1200
    WQXGA 2560 1600

    1280×720
    1280×800
    1440×900
    1600×1200

    USB 2.0 External DVI Video Card
    Usually Ships Within 24 Hours
    Manufacturer Part# GUC2020DW6
    Dell Part# A1631248
    Interface Type: Hi-Speed USB

     

     

     

     

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.

  • SpeedStep

    1600 x 900 is not a standard VESA VGA resolution.  Aka   16 x 9

    D620 VGA is 4 x 3 ratio

    Wide XGA 1366 768
    Wide XGA+ 1440 900
    WSXGA+ 1680 1050
    WUXGA 1920 1200
    WQXGA 2560 1600

    1280×720
    1280×800
    1440×900
    1600×1200

    USB 2.0 External DVI Video Card
    Usually Ships Within 24 Hours
    Manufacturer Part# GUC2020DW6
    Dell Part# A1631248
    Interface Type: Hi-Speed USB

     

     

    Hi, I know 16X9 is not standard, but I expected after loading the monitor's drivers that I'd be able to get this to work.  Right now, I'm able to get 1280X720 to display which is a 16X9 ratio, so I was just hoping I could get the monitor's maximum resolution to show up.

    Also, that USB external DVI video Card - are you saying that would "cure" my issue/problem?

  • DISPLAY

    • 15.4" WXGA TFT LCD display
    • LCD resolution - 1280 x 800, 16.7 million colors
    • Video chipset - Intel Graphics Media Accelerator 900
    • VGA external monitor connector

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.

  • What? The D620 does has an purchase option for an expanded 1600x900 display.

    Go to the Dell drivers page and enter your service tag...install the latest driver, usually the "945GM Graphics Controller" for that display...reboot...this has fixed the missing resolution in most cases, for me.

  • I have same problem: I have Dell D620 with Intel 945GM and I want to connect to Dell E2010H monitor, and there no choice to change resolution to 1600x900! Only 1280x768! Intel web site says: "install latest drivers" but on DELL site only version 6.14.10.4814 (30.03.2007) and no solution here.
    Can anyone help to instlall drivers from INTEL site? There is "Please use OEM drivers" error. :(

  • I have the same problem with a Latitude D520. Is there some type of override switch or registry hack that can be used to get the Intel driver to install?

    Operations Manager
       for an Operation Support System company in Texas

  • I ran into the same issue with Latitude D620, with the Intel 945GM integrated video.  Dell tech support insisted to me that the D620 supports 16x9 resolution for secondary monitors.  But I tried multiple driver updates including from Dell's site and from Intel's, to no avail.

    Incidentally here are the instructions for how to get around the issue with the Dell not allowing you to install a non-Dell-issued driver: http://www.intel.com/support/graphics/sb/CS-022355.htm

    Anyway, here is how I resolved this issue, in one handy link:  http://software.intel.com/en-us/articles/custom-resolutions-on-intel-graphics/

    It was a hard article for me to skim, I really had to read it in detail.  I ended up following just about every instruction included there, all the way until the author talks about native resolutions not displaying because they are disabled in BIOS.  I believe this may be the real reason why 16x9 is not available in the list of supported modes for our 16x9 monitors.  I followed the instructions there to build a new driver .inf file with a custom resolution of 1592x900, and voila, there it was.  I'm missing 8 pixels from my horizontal resolution, but what the hell, I can't tell the difference.

    After I finished this I noticed that off the main 945GM support page (http://www.intel.com/p/en_US/support/highlights/graphics/945gm) there is a link under "Top Troubleshooting Topics" titled "Unable to use the native resolution."  It directs you to _other_ versions of the drivers that supposedly will work:  http://www.intel.com/support/graphics/sb/cs-028886.htm