Video Acceleration-DirectX 9 - Video - Laptop - Dell Community

Video Acceleration-DirectX 9


Laptop computer Forums (Audio, General Hardware, Video)

Video Acceleration-DirectX 9

  • I bought a new game and when I try to download the game it tells me that the video acceleration has failed. This is a brand new laptop. I look in the help section nd it tells me that I might have to update my drivers. I am not sure on how to do that and where to get the update. I have the DirectX 9 like the game requires. What can I do to fix this. The name is of the game id Desperate Housewives. The bad thing is if I can't do anything about this problem, I will have to keep the game because I opened the package. :smileysad:
  • What is the exact model of the notebook ? (Inspiron , XPS , Latitude etc.. ?) , do you know the model of the graphics adapter ? and what is the game ?
  • Where would I find all this information? I know the name of the game. It is Desperate Housewives. I'm just not sure where to find out what the model of my laptop ot rhe model of the grahpics adaptor? Could you please tell me where to find this information and I will let you know. I would really love to play this game.
  • Model is normally printed on the notebook itself, if not then go to and select downloads, in the next screen enter the service tag (pasted underneath the notebook along with a barcode), then click go. That will direct you to the download page of the proper model (it will also display the model as a title).

    Type dxdiag at the Run dialog and launch DirectX diagnostic tool, go to Display tab and check the VGA adapter type.
  • Is there anyone who knows how to fix this problem? When I check my DXDIAG, it says AGP texture acceleration is not available.
    System Information
    Time of this report: 11/1/2007, 19:33:31
           Machine name: BATCHULU-1EFDAC
       Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
               Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
           System Model: MM061                          
                   BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
              Processor: Genuine Intel(R) CPU           T2050  @ 1.60GHz (2 CPUs)
                 Memory: 1014MB RAM
              Page File: 554MB used, 1886MB available
            Windows Dir: C:\WINDOWS
        DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
         DxDiag Version: 5.03.2600.2180 32bit Unicode
    DxDiag Notes
      DirectX Files Tab: No problems found.
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
              Music Tab: No problems found.
              Input Tab: No problems found.
            Network Tab: No problems found.
    DirectX Debug Levels
    Direct3D:    0/4 (n/a)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    Display Devices
            Card name: Mobile Intel(R) 945GM Express Chipset Family
         Manufacturer: Intel Corporation
            Chip type: Intel(R) GMA 950
             DAC type: Internal
           Device Key: Enum\PCI\VEN_8086&DEV_27A2&SUBSYS_01BD1028&REV_03
       Display Memory: 224.0 MB
         Current Mode: 1280 x 800 (32 bit) (60Hz)
              Monitor: Plug and Play Monitor
      Monitor Max Res: 1600,1200
          Driver Name: igxprd32.dll
       Driver Version: 6.14.0010.4814 (English)
          DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
     Driver Date/Size: 3/30/2007 21:33:56, 57344 bytes
          WHQL Logo'd: Yes
      WHQL Date Stamp: n/a
                  VDD: n/a
             Mini VDD: igxpmp32.sys
        Mini VDD Date: 3/30/2007 21:34:14, 5704672 bytes
    Device Identifier: {D7B78E66-64E2-11CF-5661-B721A2C2CB35}
            Vendor ID: 0x8086
            Device ID: 0x27A2
            SubSys ID: 0x01BD1028
          Revision ID: 0x0003
          Revision ID: 0x0003
          Video Accel:
     Deinterlace Caps: n/a
             Registry: OK
         DDraw Status: Enabled
           D3D Status: Enabled
           AGP Status: Not Available
    DDraw Test Result: Not run
     D3D7 Test Result: Not run
     D3D8 Test Result: Not run
     D3D9 Test Result: Not run

    HELP HELP HELP.It's urgent!!!