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inspiron 5520 web cam not found


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inspiron 5520 web cam not found

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My internal web cam is not being identified though I've used it in the recent past.

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  • Hi rdromick,

    I suggest you to check if the Webcam is detected in the Device Manager:

    Steps to navigate to device manager:

    1. Click “start”.
    2. Type “Device Manager” in the search box.
    3. Select “Device Manager “in the list.
    4. Click the Imaging Devices.

    If the webcam is detected in Device Manager under Imaging Devices, I would suggest downloading the webcam central from the below mentioned link:

    Click the link and follow the onscreen instructions to download the Webcam Central Software.

    If issue persists, the camera needs to be tested using the Dell Diagnostics. 

    1. Switch on the computer, tap F12 at dell logo to enter “One-time boot menu”.
    2. Use the up/down arrow keys to highlight “Diagnostics” and press enter.
    3. Run the Integraded_Webcam_1.3M test listed under USB section of the Custom Test.

    Please reply for further help.

    Thanks & Regards,
    Nikhil D

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