e6410 Webcam won't work with Win7 64bit, where are drivers? - Video - Laptop - Dell Community

e6410 Webcam won't work with Win7 64bit, where are drivers?

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e6410 Webcam won't work with Win7 64bit, where are drivers?

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My new Dell e6410 that shipped from Dell with a Dell install version of Windows 7 64bit will not see the webcam.

 

I can't seem to find any 64bit drivers on the e6410 support page.  Laptop will not "take" the E2 "firmware upgrade".

Webcam does not show up in Device Manager.

Vista 64 drivers do not work.

This Win7 64bit install is direct from Dell's factory, not a re-install.

 

 

 

All Replies
  • I am having the same problem and would love to know if this was solved.

  • MickeyMoo

    I am having the same problem and would love to know if this was solved.

    Amazing enough, my laptop DID NOT HAVE A WEB CAM!  Yep, I was told it had one, the tech had to pull the order and found that there was a mixup in the order.  No webcam and Webcam models both look as if there is a webcam installed.

    Once I got the right model with WebCam Win7 saw it with no problem.