so... today... after some demanding, I spoke with the supervisor of the dell technical support rep who was trying to help me with my eternal issue and who had informed me my second request for a replacement had been denied.. he has told me flat outright that as a machine purchased as a refurb from...

Frequently Asked Questions and Topics Window 8 Support Notebook Drivers and Downloads Why was no Back up Media shipped with my notebook? How to restore or reimage my notebook? What to do if my notebook locks up? How to run diagnostics on my notebook? What to do if there is no display...

I own a dell Xps 15 and recently its been heating pretty much and while i play games it freezes suddenly . I googled the issue found out the problem might be with the registry but it didnt work .After searching further more found something called PROBLEM WITH THE HEAT SINK . I downloaded some sowftware...

Hello everyone, I have noticed that recently when I'm playing a graphics-intensive game on my laptop, sometimes the screen will freeze and I will hear a stuttering/grinding/buzzing noise from the speakers that usually lasts for a few seconds. The audio may return after that but usually in a loop...

Hello. I have had a Dell Studio 1555 laptop since September 2009. Starting some time in 2011, every so often the display will stop functioning, displaying random lines and colours which move constantly for about 10 - 15 seconds, until eventually just going completely black. I have noticed however that...

dell n5110 does not hibernate or turn off when i give the command. when i give the command a black screen appears and the power button light, the sleep button light remain on. I have to then hold the power button in order to turn off my laptop. This started happening since yesterday. Before that it was...

Hello, techies! I have a laptop XPS15 L502X Model bought about 8 months ago (Feb, 12). The config is: Core i5 6GB RAM 500 GB 5400rpm HDD 2 GB nVidia GeForce GT 540M(v 265.94) Software & Securities Windows 7 Ultimate x64 AVG Internet Security AVG PC TuneUp ...

Hi, I have an M6500 that was bought as a refurb, in Feb 2011. I have Basic Next Day, and 385 days remaining of purgatory... Shortly after getting my machine I began experiencing screen lockups. So I contacted Dell support, who said to try various drivers including the original shipped ones. ...

After I restored this laptop to the factory settings using the Dell Datasafe, the laptop will not fully boot. The "Starting Windows" will appear then the screen will display "Preparing your computer for the first use.", and after 10-15 seconds, the computer hangs. There is no drive...

Had this problem really since I got my laptop back in March time. The system randomly freezes and locks up, with no warnings or anything. Generally I will be watching a video or just browsing, but it happens when I game as well. I had the motherboard and ram replaced a while back, which seemed to alleviate...

Hi, I have a Dell XPS 15Z and have been getting bluescreens so I'm trying to run Debugger. I get to the bit where I select open minidump file and I get a message saying I need to be a system administrator., which I am. But when I look at User accounts, I am a standard user and it won't...

Hi, . I have found something like mine freeze. Sound and frozen video is the same but it last only 1-2sec for me. http://www.youtube.com/watch?v=WpyaJ3-CoOM&feature=player_embedded These after freeze : http://img84.imageshack.us/img84/6196/frep.jpg http://img33.imageshack.us/img33/2336/93809981...

I have a D430 which when goes to sleep, freezes after being woken up - I can see the harddrive light on, the power light, and the numlock light on - the screen does not power on. This happens when I go straight into sleep after bootup, with no addtional programmes lauched or run. I've tried unsuccessfully...

Dell inspiron 15R hardware problem . 1) The cursor goes to end of line and takes control of the address bar or work doc etc. 2) The touch pad also freezes frequently. 3) Also, I have wireless router and it works for other devices and not this PC. I have to connect the network cable to my Dell...

I have a very similar issue but more... Hibernation or sleep and my monitor doesnt come back on. Also when I shut down, the monitor shuts down but nothing else till I hold the power button. I tried the hybrid sleep setting change to no avail... I also have the N5110 and it started recently. Updated BIOS...

hi i have Dell Studio XPS 1340 with window vista 64 It happens sometimes that if i have given Shut-down command, it freezes at 'shutting down' screen and i have to manually switch the power OFF. What is the CAUSE? is it the Windows problem or motherboard related or other thing else...

Hi Debbie/Dear Dell, Aren't you guys tired of posting these lame advises in an pathetic attempt to hide the truth, which is that this model of Dell laptop, N5110 regardless of what CPU+GPU it has inside, has a MAJOR design flaw in its cooling system! The vent openings for both the intake of the...

Hi All, I'm a newbie to this forum and I have what appears to be a serious issue When booting my Dell Latitude E6410 (which has an SSD), there is a really loud noise coming from the left side of the computer (what i think is the fan?). It's also very hot and the login screen freezes and I...

My laptop refused to start up at all yesterday. After repeated restore attempts and all else, I finally opted for a factory image reset from the Dell Data Safe Local Backup. That done, when it loads now, it passes the Dell splash screen and gets halfway through the "Starting Windows" screen...

Was playing a game on laptop and the screen suddenly froze. Had to do a hard reset as laptop was not responding. Restarted and laptop freezes on the dell splash screen with the white progress bar at 10%. Have restarted many times attempting to access F2, F12, Delete but laptop will not respond and can...

Hello Everybody,I am having troubles with this H.P. Inspiron 1545 computer,never seen this before I just received this computer from a friend,what is happening is when it boots ,turning it on ,I can not get to the bios,or boot settings,nothing.All that come up is ,wrong time and date.You can not type...

Hello there, I bought this New Dell XPS 17 L702x three weeks ago with all the hips and much ado. I was shocked to realize that the Laptop keep freezing at start up. I turned it off and restart, it dose came up works for a while then froze. I have uninstalled and reinstalled all the necessary software...

My irresponsible self lost the recovery disk I got with my Dell Inspiron N5040. I was wondering if I could get another free Recovery Disc for my laptop from Dell? Please Help Me, I do not know what to do. Thank You for the Help :D

Hi Dell India SSR team will generate 5 case ID Time to time but they will not solve single one but they close the all the case . my last ID detail . Case ID -860624177 Case locked - 19-July-2012 Case closed - 8- Aug-2012

Hi guys, yesterday i attempted to reset my laptop to factory settings by running the 32 bit vista reinstallation disk. the hard drives were re-formated to remove all the rubbish i had on there, being it was just full of useless data, however once the installation came to the "completing...