I have a Microsoft wireless mouse attatched to my Dell Latitude D500 through a 4 port, USB hub. A couple of days ago, it stopped working completely. I changed the batteries and the station has power as well - but, zero response on the screen. I tested another PS/2 mouse with a USB adapter and that had no response also. I have a printer connected into this same hub and it is working fine.
As far as sofware, I orginally installed the optical mouse with IntelliPoint 4.1. I've upgraded to the 5.0 version, with no luck solving this problem. I also downloaded the Dell drivers for System Upgrade for laptops, Flash upgrade, and the ALPS/pointing stick driver updates....all to no avail!
Is there any know problems with the USB/optical mouse combo on the D500 or any other places I should be looking to figure this out? My touchpad works fine...
Try updating the BIOS to A09. See the release notes below.
The following updates were made to the A08 BIOS to create the A09 BIOS: Issues Fixed: ============= 1. Improved the battery charging algorithm for fully discharged batteries. 2. Fixed an issue where the system may hang at the end of POST if a HUB with a USB device is connected. Enhancements: 1. Added support for newer Intel MiniPCI wireless card. The BIOS release has been validated on the following operating systems: 1. Microsoft Windows 2000 ACPI 2. Microsoft Windows XP.
Either this or the installation of Intellipoint 5.0 (or combination of both) seems to have resolved the issue.