Just after placing my order (I'm moving from a Macbook Pro to Dell for the first time keeping fingers crossed) I read about the 'coil whine' issue potentially affecting also the latest 9360 w/i7 KL. Has the announced by Dell in this forum motherboard fix by January 2017 been implemented?
Thanks a lot...
Welcome to the Dell Family. Yes, a new systemboard has been resolved to fix the issue.
#IWork4DellOrder StatusDrivers and Manuals
same here... Macbook Pro to an Kaby XPS15. fingers crossed here as well
Thank you for replying, that's a very good news.
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Thank you, will do.
so, DELL will replace the 9630 with 'coil whine' issue?
I bought mine 2 weeks ago...
Is the new motherboard released for XPS 13 9350? is it a software update or new motherboard? How to get my XPS 13 fixed? It's under warranty.
On an other thread Dell says there is not fix yet: en.community.dell.com/.../20971374
@Zkiss thanks for the forwarding. It seems there is some confusion on this matter.
@Ravi could you please assist us with this apparent inconsistency?
Please see my clarification here: en.community.dell.com/.../20971717
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Hello Justin, thank you very much for the clarification. As soon as I receive my 9360 (manufactured today) I will check the MB version. I was used to the noiseless Macbook Pro, so I hope my first Dell will not be disappointing...
@Fabrizio Della Lucia's
Thank you for your post and for choosing the 9360. Looking forward to your feedback.
I have a Dell XPS 13 2-in-1 9365. I checked my MB version and it is the A00 (I'm assuming that's correct, the entire number is, CN0DVT6M1296371A023CX00). Will the newly updated MB resolve the coil whine on my XPS? Looks like the A02 is the new MB?
Will this fix resolve the coil whine on an XPS 13 9365 with the A00 motherboard?