Today the Wi Fi has stopped working on my Inspiron 3147 2-in-1. Internet works fine right now on the desktop and laptop we have in the house so I know the wireless router works o k but it stopped working on Inspiron 3147. I have tried 'function and PRNT SCR keys' because there is no switch on that computer to turn wireless on or off and looks like it is set for on, I checked settings and 'Airplane mode is off' '. I have used my other computers today looking at the on-line manuals and quick start guide info for the Inspiron 3147 but these do not help me. I use Windows 8 and did not upgrade to Windows 10 yet on the Inspiron 3147. What do you think is wrong ? Please help me. It is now about 1:00 AM our time so I am falling asleep trying to fix this.
Thank you for writing to Dell Community Forum.
* Please update the network card driver from our Dell support site.
* Can you connect to the network using the Ethernet port?
* If you check the Network adapters under Device manager, do you see any symbol like (!) ?
* Has there been any recent hardware or software updates?
Please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell
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