Wi Fi stopped working on my Dell Inspiron 3147 2-in-1 - General Hardware - Laptop - Dell Community

Wi Fi stopped working on my Dell Inspiron 3147 2-in-1

Laptop

Laptop
Laptop computer Forums (Audio, General Hardware, Video)

Wi Fi stopped working on my Dell Inspiron 3147 2-in-1

This question is not answered

Today the Wi Fi has stopped working on my Inspiron 3147 2-in-1.  Internet works fine right now on the desktop and laptop we have in the house so I know the wireless router works o k  but it stopped working on Inspiron 3147.  I have tried 'function and PRNT SCR keys' because there is no switch on that computer to turn wireless on or off and looks like it is set for on, I checked settings and 'Airplane mode is off' '. I have used  my other computers today looking at the on-line manuals and quick start guide info for the Inspiron 3147 but these do not help me. I use Windows 8 and did not upgrade to Windows 10 yet on the Inspiron 3147.  What do you think is wrong ?  Please help me.  It is now about 1:00 AM our time so I am falling asleep trying to fix this. 

All Replies
  • Hi JDORSA,

    Thank you for writing to Dell Community Forum.

    Thank you for writing to Dell Community Forum.

    * Please update the network card driver from our Dell support site.

    * Can you connect to the network using the Ethernet port? 

    * If you check the Network adapters under Device manager, do you see any symbol like (!) ?

    * Has there been any recent hardware or software updates?

    Please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

    Regards,
    DELL-Akshatha M
    Social Media and Community Professional
    #IWork4Dell

    DELL-Akshatha M
    Social Media Support
    #IWork4Dell
    Dell Support Videos 
    Drivers and Downloads