back lit keyboard Dell inspiron 7559 - General Hardware - Laptop - Dell Community

back lit keyboard Dell inspiron 7559

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back lit keyboard Dell inspiron 7559

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hi, my keyboard never lights up regardless of room light conditions.

any ideas?

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  • Hi harisharis,

    Thanks for writing to us.

    Does the machine have a backlit keyboard? When was the last time did it work?

    You can update the quickset drivers from support.euro.dell.com and check if it works.

    Do PM us the system tag# by clicking on my name in blue and then select send a private message.

    Regards

    DELL-Hemalatha P
    Social Media Support
    #IWork4Dell
    Dell Support Videos 
    Drivers and Downloads

  • Hi, yes the machine has a backlit keyboard, i can see it light up during boot up. Other than that it never lights up (regardless of room light condition)

  • Hi Nice to hear from you. 

    Please update the quickset driver from the below link under applications. 

    chose your operating system before updating. 

    let us know how it goes.

    DELL-Hemalatha P
    Social Media Support
    #IWork4Dell
    Dell Support Videos 
    Drivers and Downloads

  • Hi We are awaiting your response.

    DELL-Hemalatha P
    Social Media Support
    #IWork4Dell
    Dell Support Videos 
    Drivers and Downloads

  • sorry for the delay, thanks for the link, will check it and let you know how it went.

  • nothing changed after updating the drivers. still the keyboard lights up upon boot and never again afterwards.