Battery chargind disabled as well its showing (85% available, plugin not charging) - General Hardware - Laptop - Dell Community

Battery chargind disabled as well its showing (85% available, plugin not charging)

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Battery chargind disabled as well its showing (85% available, plugin not charging)

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I have dell inspiron 3521, few days before my laptop was working fine. But suddenly "plugin not charging" message i got in tray. I also checked on Battery meter it showing "Battery charging disabled"

Attached is the screenshot of the Battery meter.

All Replies
  • Hi, 

    Try doing a system restore. 

    Update the BIOS and let us know how it goes. 

    Go to f2 menu and check for the ac adapter status . 

    Do we have another adapter or a battery to try.??

    Do keep us posted.

    DELL-Hemalatha P
    Social Media Support
    #IWork4Dell
    Dell Support Videos 
    Drivers and Downloads

  • Hey,

    I have just upgraded to windows 10.

    Did system restore.

    In f2 Menu Ac Adapter type status Normal and its showing 90w.

    I don't have another adapter & battery.

    Its only happen when my battery level touches to 80-90% in between its shows the error of Plugin not charging. When I see in Battery Meter it showing Battery Charging disabled.

    I have tried everything,

    Battery removal,

    Pressing holding of Power button for 15 sec,

    Then connecting the laptop without battery to Ac adapter,

    Uninstalling Microsoft ACPI Compliant Control Method Battery,

    I don't what to do now,

    Please help me 

  • Suspecting battery is faulty.  Is the machine under warranty?

    DELL-Hemalatha P
    Social Media Support
    #IWork4Dell
    Dell Support Videos 
    Drivers and Downloads

  • Dear Hema,

    My machine is out of warranty.

    Can you give me alternate options.

    Today while working in office it stuck to 94%, after that plugged in, not charging (Battery Charging Disabled) 

    I don't think my Battery is faulty.

    For your info, I am attaching the Battery Status.

  • Hi,

    Please try the below steps and let us know how it goes.

    • Power off your computer. 
    • Remove all the external peripherals  (printers, scanners or any other USB device) connected to your computer.
    • Please remove the AC adapter and battery of your computer. 
    • Press and hold the power button of your computer for 10-15 seconds to drain the residual power. 
    • Release the power button
    • Keep the battery out for about 2 - 3 hours.
    • Then insert the battery and charge it overnight with the system powered off.
    • Insert the battery in and connect the AC adapter

    Now check if it worked.

    Do keep us posted

    DELL-Hemalatha P
    Social Media Support
    #IWork4Dell
    Dell Support Videos 
    Drivers and Downloads

  • Hi,

    I did the above said procedure.

    But I am still facing problem.

    Now its 95% charged and same error, Plugged in, not charging.

  • Suspecting charging port and motherboard to be faulty. If you are based in India to request for a quote please contact Dell India Tech support.

    Regards

    DELL-Hemalatha P
    Social Media Support
    #IWork4Dell
    Dell Support Videos 
    Drivers and Downloads

  • I have the same problem. Nothing is faulty. I can select the option to charge the battery to 100% one time, and it works. Otherwise, the battery slowly drains over a few months.

    I see several questions about this, with no adequate answers. The one common thing I see is that everyone with the question has upgraded to Windows 10.