internal hard disk drive not found,to resolve this issue try to reseat the drive.............Please help

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internal hard disk drive not found,to resolve this issue try to reseat the drive.............Please help

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I have a Dell Inspiron 1440 using since 2010 suddenly I saw this error message "internal hard disk drive not found,to resolve this issue try to reseat the drive" when I turned it ON. Then I tested with other HDD drive from other laptop and it booted fine. Then realized that HDD was down brought a new samsung SSD 120GB drive and installed on my laptop and trying to install the Windows 7 from a CD still seeing the same error when turned ON.

Please help with this issue.

Thanks in Advance

ROHIT

All Replies
  • Hi ROHIT,

    Please restart and tap the f2 key and in the BIOS Main tab check if hard drive is detected. Go to Advanced tab select boot sequence please ensure hard disc or hdd is set as first boot device. Save changes and exit.

    To confirm the hardware functionality, I would request you to run the Pre-Boot System Assessment (PSA / ePSA) Diagnostics to check the functionality of the hardware components installed in the system. Run the test and check if gives any error code. Note down the error code and update me with the same, would let you know the next course of action. 

    You may also refer to this video on how to run the PSA Diagnostics: http://dell.to/1dMViiD

    Please check and post the results.

    Thanks & Regards,
    Nikhil D
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

  • Tried with changing the boot sequence and test was passed still no luck....

  • Hi ROHIT,

    Please check in BIOS under “System Configuration” tab “SATA operation” is set to AHCI mode. Save the settings and exit the BIOS screen.

    Now try to load Operating system and post the results.

    Thanks & Regards,
    Nikhil D
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

  • Thanks guys!!!!!

    My bad after I installed the SSD the CD that was in the DVD Drive was the Applications/Driver CD instead of Windows 7 disk. I just realized  and installed the Win7 on my new hard disk my laptop is back to normal. Thank God! I saved 500 to get the new laptop.