Yesterday I bought Dell Inspiron 15z 5523.The keyboard backlight does not work. I have tried the following:
OS (Windows 8 64 bit)
1) Fn+ F6 -- > Nothing happened
2) Opened Windows mobility center --> Keyboard back light option not available
3) c:\Program Files\Dell\QuickSet\BacklitKB -- > Unable to detect the backlight keyboard
Please Help .. Thank you
I am sorry about the situation, Please send me the system service tag or express service code through a private chat, I will see what best can be done.
Click on my username select start a private conversation and send me the details. Please refer to the link below where to locate the service tag or express service code.
Let me know about the progress
Thanks and regards,Senthil S#iworkfordell.To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.