My inspiron 15R SE is running too slow

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My inspiron 15R SE is running too slow

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Good Morning, i recently bought a Dell Inspiron 15R SE,

and it is running too low on my every command,

when i turn on it takes like 2 minutes to start up and one more minute to load the desktop.

And ehn i open any program or explorer window(such as google chrome, my documents, my computer... ) it takes too much time considering the PC hardware.

I've run MS Fixit, but the issue persists.

My question is, what should i do?

is there a model issue or something, if theres nothing to do i'll be compelled to take my money back!

waiting an answer

All Replies
  • Hi PaulSyoung,

    I am sorry for the inconvenience. I recommend you to run diagnostics on the hardware components of the system. Refer to the following link for assistance:
    http://dell.to/OUGnqT

    Let me know if there is any error message. Also check by performing clean boot. You may follow the instruction given in the link:

    http://dell.to/1d2nyuK 

    Reply to this post for further assistance.

    Thanks and Regards,
    DELL-Sujatha K
    Dell Social Media and Community Professional
    #iwork4Dell
    Order Status
    Download Drivers

  • Ok, thanks for your cooperation,

    i've runned the hardware full diagnostics and there was no issue on it,

    Can i ask you to check my computer manualy somehow using a remoted network system?

    i live in Brazil, but i bought this computer by USA dell.

  • the issue still persists, computer is running too slow.

    waiting for response

  • Hi PaulSyoung,

    I am sorry; I will be unable to contact you by phone. However I will provide you web content support.

    I would like to know if you checked the performance in Clean Boot as suggested earlier.

    Also check the system performance in Safe mode with networking. Click on the link below for instruction to start the system in Safe Mode with Networking:

    http://dell.to/1cFq0Ge

    Let me know the status to assist you further.

    Thanks and Regards,
    DELL-Sujatha K
    Dell Social Media and Community Professional
    #iwork4Dell
    Order Status
    Download Drivers

  • Hi Paul,


    It sounds like you need a good cleaning, optimization, and defragmentation.

    Cleaning

    You probably need to get rid of all the bloatware (extra programs that Dell pre-loads on your laptop because companies pay them to do it) on your computer. Here is an excellent guide I found to help you do that: http://www.wikihow.com/Remove-Crapware-Bloatware-from-Your-Windows-Computer. You will also want to run a basic cleaning and registry repair when you're done installing those. All this can be done from CCleaner, a free program which is very easy to use.

    Optimization


    CCleaner can also be used to view and change which programs are all trying to run when you start your computer up. Reducing the amount of tasks your computer is trying to do when it starts up will drastically speed up your startup time. Just click Tools then Startup in CCleaner.

    Defragmentation


    Once you're done with all of this, defragging your hard drive will patch up all the holes. Piriform (the company that makes CCleaner) has another free, easy-to-use program call Defraggler which will do this for you. You can also use the Windows default defragmenter by typing defrag into your computer's search bar.

    That should do it! Your computer will be running much more efficiently and starting up more quickly.

    P.S. Make sure you have good virus protection, because that could be playing a part as well.