Mouse Touch-pad not Working

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Mouse Touch-pad not Working

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Hello,

I have a Dell Inspiron N5050 laptop.

I am using Windows 7 Operating System  

Mouse Touch-pad is not working. Left & Right click of mouse key is work properly.

I have read some forum related to this issue according to them i check drivers which is already updated.

I have also check mouse setting in control panel it looks fine.

I have connect USB mouse which work properly.

If any utility to check this issue then please share me that link.

So can anyone tell me what is the solution for this issue.

Thank you in advance.

Thanks & Regards,

Chetan Panchal

All Replies
  • Hi Chetan,

    You may run the diagnostics by following the steps below.

    • Shut down and restart the computer.
    • Press the F12 key immediately when the Dell logo appears. The Boot Device list appears.
    • Select Diagnostics and press the Enter key.

    You may try to check the touchpad functionality in Safe Mode. The steps are given below:

    • Restart or Power on the system.
    • Tap <F8> at dell logo until ‘Advanced Boot Options’ appear.
    • Choose ‘Safe Mode’ and hit ‘Enter’

    Also, update the driver from the below link. The link is:

    http://dell.to/16oBbxc

    Keep me posted with the results. I will be glad to assist you further.

    Thanks & Regards
    Kuldeep M
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.

  • Hi Kuldeep

    Thanks for your kind support.

    Sorry for late reply.

    But after that day i never found that issue.

    But today i found same problem. I tried all the things which you suggested.

    I also update mouse touch-pad driver from below link.

    http://dell.to/16oBbxc

    Please tell me what i do.

    Thanks & Regards,

    Chetan Panchal

  • Hi Chetan,

    Is there any difference after installing the drivers?

    Also, you may try to boot the system in safe mode to see if touchpad works when you are unable to use it within windows.

    Update the system BIOS from the below link:

    http://dell.to/16LU9Bo

    Note: Before updating BIOS please ensure that:
    *Battery is 10%> or >10% charged
    *Battery charger should be connected
    *No external devices (flash drives, printers, external hard drives) should be connected.
    *All other programs should be closed and documents saved

    Keep me posted with the results. I will be glad to assist you further.

    Thanks & Regards
    Kuldeep M
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.

  • Hi Kuldeep,

    Thanks for your kind support.

    Now Touch-pad works fine, it automatically work fine.

    I never find that issue again.

    I appreciate your suggestions.Yes

    I will update you if i find that issue again.

    Thanks Again.

    Have a good daySmile

    Thanks & Regards,

    Chetan Panchal