Is there a secret to getting my cd player on my Inspiron 5421 to open/eject? I have had my dell laptop since April and the disc drive won't open/eject.
On my Latitude 5420 I find that I have to be sure to get a finger right on the little button on the drive "door". If I just push in somewhere in the vicinity of the button often it will not open on the first try.
Jim Coates -- senior forum member
Tech Support will refuse warranty service for speaker problems if the VLC media player is installed on laptops with Windows 7. This exclusion is NOT disclosed in the laptop warranty! Remove all players before contacting Tech Support, leaving only Windows Media Player.
It is opening more often. Thanks for the tip.
Refer the following link which has steps to resolve the issue:
If the issue persists, we might need to replace the drive.
If the computer has active warranty I shall go ahead and arrange for a service.
Check warranty status: http://dell.to/10pMa86
Kindly private message me the service tag of the computer. To private message the service tag click my User name and click Start conversation.
Awaiting your response!
Thanks & RegardsRajesh R#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.If a post answers your question, please click "Yes".