Is there a secret to getting my cd player on my Inspiron 5421 to open/eject? I have had my dell laptop since April and the disc drive won't open/eject.
On my Latitude 5420 I find that I have to be sure to get a finger right on the little button on the drive "door". If I just push in somewhere in the vicinity of the button often it will not open on the first try.
Jim Coates -- 14th year on the Dell Laptop Audio boards -- since 2/6/04
It is opening more often. Thanks for the tip.
Refer the following link which has steps to resolve the issue:
If the issue persists, we might need to replace the drive.
If the computer has active warranty I shall go ahead and arrange for a service.
Check warranty status: http://dell.to/10pMa86
Kindly private message me the service tag of the computer. To private message the service tag click my User name and click Start conversation.
Awaiting your response!
Thanks & RegardsRajesh R#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.If a post answers your question, please click "Yes".