DELL INSPIRON 14R - Touch pad is not working

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DELL INSPIRON 14R - Touch pad is not working

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Hi,

 

 I bought one 14R inspiron last year, and i am facing one issue with its touchpad.  The cursor is moving around but it will not allow me to double tap or click.

Please help.

 

Thanks,

Sonam De

All Replies
  • Hi Sonam De,

    I am sorry about this, Please update the BIOS and touchpad driver using the link below.

    http://dell.to/10j0xQQ

    In this link punch in the system service tag or express service code and click on submit, under the BIOS category select the latest BIOS and install it in the system.

    Connect the Ac Adapter while updating the BIOS and do not use the system until it restarts after the update.

    Under the pointing device select and install latest touchpad driver and check if the touchpad is working fine. Also let us know if the left and right touchpad button works?

    Keep me updated about the progress.

    Thanks and regards,
    Senthil S
    #iworkfordell.
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.