error code 2000-0142

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Laptop
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error code 2000-0142

  • Hi,

    I received this error code on my laptop.  What does it mean?

    error code 2000-0142

    validation 89347

    Ms hard drive 0-s/n s2wmgehv short self test unsessful

  • It means your hard drive has failed and needs to be replaced.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • My laptop/hard drive is only 4 months old why would it need to get replaced

  • See: http://en.community.dell.com/support-forums/desktop/w/desktop/3624.beep-codes-and-psa-diagnostic-chart.aspx

    You must of had a bad drive, phone Dell Technical Support and they should send you out as you are in warranty.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Thank you very much I appreciate your help.  

  • Hi Sarah005,

    If the computer has active warranty, Kindly private message the service tag of the computer so that I can arrange for a service on the computer.

    To private message the service tag, click on my User name and click "start conversation".

    Awaiting your response!

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".

  • Hi Rajesh,

    I have emailed you 3 times so either it is not working on my end or รถ...I dont know what.  Is there someone else I should contact then as you dont seem to get private messages.  Thanks,  Sarah

  • Hi Sarah005,

    I regret for the delay.

    I have sent you a private message. Kindly reply.

    Awaiting your response!

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".

  • Buenas,

    Tengo un inspiron one 2310 con el mismo fallo, la garantia finalizo el 23 de obtubre de 2012.

    Queria saber si hay exenciones para este fallo ya que me he informado y es muy numeroso.

    No es normal que un disco duro practicamente vacio y sin uso ya este defectuoso.

    Me lamento de haber elegido esta marca.