Microsoft Office Starter on my Dell PC won't open because of internet connection

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Microsoft Office Starter on my Dell PC won't open because of internet connection

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Ever since I moved to China, the Office Starter program that was pre-installed on my computer won't open. I receive an error message that says I need to check my internet connection and try again. I've tried using VPN but that doesn't work either. Can anyone help me??

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  • If other websites work OK, it's likely that you're being blocked by the Great Firewall of China, which is a government-run firewall that censors certain websites.  Microsoft may know - or may not, in which case you'd likely have to contact a Chinese government authority for information.