I just received a new inspiron 5521 with Win8. I created a recovery CD for it and started using the software. I installed ome software on it (turbo tax) and office and it started acting funny so I am try to just recover to the factory installation. When I run the recover CD I tell it to restore to factory and at the initialization phase it crashed at 11% with Error 0x4001100200001005 ... I've tried multiple variation of the restore, changing bios settings, etc. and nothing has changed. Any idea how I can get this restored back to the factory install? Thanks
I am sorry for the inconvenience. In case your system is able to boot to the desktop, you may follow the steps given below to restore the system to the factory installed state:
There are two ways to restore Windows 8 to factory settings. They are “Refresh” and “Reset”.
Refresh: The Refresh option is primarily a repair method. It is a great method of returning your PC to a known good state while preserving your files and a great deal of your configuration. With the Refresh your PC option, user accounts, data files, and some settings are preserved on your PC without the need to create a backup, or to make choices about what to keep or remove.
Reset: This is similar to a PC restore. This option, also called Reset your PC is useful when a PC is changing hands, or when you want to get a completely fresh start on a PC, with no previous files or configuration retained.
To Refresh Windows 8 please follow the below mentioned steps:
To Reset the Windows 8 to factory settings please follow the below mentioned steps:
(Note: Reset option will delete the data from the computer)
Please reply to this post for further assistnace.
Thanks and Regards,Sujatha K#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.
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I am also facing same problem..my machine is not starting. I tried to recover it from recovery disk...it is something related to OEM drives...because i erased it through aomei partition assistant because it converted my whole hard disk in to OEM partition except 106GB(OS drive) out of 500GB,.....please help me
I would like to if the HDD on your computer is the one which was shipped with the system or if you replaced it with a retail version. If it is HDD which was shipped with the system you may follow the steps given in the following link to resolve the issue:
Let me know if this helped or reply with the status to assist you further.
can you tell me how will i be able to to restore it completely with recovery disk as i got first time with all drivers and software. I have lost all the data along with recovery partition and how can i get the recovery disk.please tell me What is OEM I did two time self recovery with recovery partition before damage took place. and it converted my whole 500GB hard disk into OEM partition except OS(C:\) which was about 100 GB. I tried from disk manager but there was no option for shrinking they all are reserved by windows.
To recover the OS from the recovery media, follow these steps given below:
Revert to this post for further assistance.
I NEED HELP PLEASE!!
I have DELL inspiron 5521 with win8..
I try to boot from CD/DVD, but simple, the device goes directly to windows, I tried several times without anything to be changed!!
I tried to change the boot device priority from BIOS, but I didn't find the option to...
my goal is to boot from CD/DVD.. how can I please??
THANKS A LOT !!
Welcome to the Community,
If you just want to boot system from a bootable DVD/CD you can access BIOS and change Boot List option to Legacy from UEFI,save changes and exit BIOS.
Try booting from DVD/CD(tap F12 on start up,select CD/DVD drive).
If system is still not able to boot from CD/DVD,please post back the type of media you're trying to boot from.Is it Windows disc or other bootable disc?
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hiii....i buy 5520 inspiron with win 8, 64 bit. i have th same problem. should i follow this steps or not. and also tell me the 4 step. when they ask for the installation disk for win 8 which i dont have and the recovery disk which i think i made already in 2 parts i think. how i can use it. please reply me fast.
If you're trying to resolve an issue with the Windows, then you may follow the steps posted by DELL-Sujatha K
replied on 6 Mar 2013 2:14 AM.
You can either follow steps to Refresh( data wont be deleted) or Reset(data will be deleted). On step 4, if you're asked to insert disc, then you can use the recovery media you had created.
Let me know if you need further assistance.