Hah! So Dell will remove the service tag from your post (for no REAL reason), but not provide any answers. Way to go, Dell!
The Service Tag Utility for Laptops is on a Bootable CD that is for Dell Authorized Techs only.
Report Unresolved Customer Service Issues here I do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderating.
What about the asset tag?