Xps 12 new cypress touchpad driver - problem with downloading

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Xps 12 new cypress touchpad driver - problem with downloading

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Hi, I'm having problem with downloading the new driver. I'm getting this error: http://www.dell.com/support/drivers/us/en/19/DriversError/DownloadError?err=103

Lately I always get this error when trying to download new drivers. What's the problem? Thanks.

 

All Replies
  • Hi Yaron Reiter,

    You may receive this error temporarily if the web site is undergoing maintenance. I have checked the download and it is working properly now. I suggest you to use a different browser, if you receive the same error repeatedly. You can download the file from the following link:
    http://dell.to/XALKZu

    Please let me know if you need further assistance.

    Thanks and Regards,
    Rajath N
    Dell Social Media and Community Professional
    Order Status : http://dell.to/1fgKSTr
    Download Drivers : http://dell.to/1hcxG98

  • still the same problem:

    "Sorry, the requested file could not be downloaded.
    Invalid File I.D. The file does not exist."
    tried with chrome and explorer. for windows 8.
  • Hi Yaron Reiter,

    Thank you for your reply and apologize for the delay is responding to your request. This could be a temporary issue or could be due to a virus on the computer. I suggest you to run a thorough scan after updating the security software on the computer and let me know your findings.

    Thanks and Regards,
    Rajath N
    Dell Social Media and Community Professional
    Order Status : http://dell.to/1fgKSTr
    Download Drivers : http://dell.to/1hcxG98