Dell Inspiron 17 3721 problems

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Dell Inspiron 17 3721 problems

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Hello,

Recently  bought Inspiron 3721 (<Admin Note:service tag removed per privacy policy~RK>)

When I try to download some of the driver links are not working.For example Dell Aplication.

I have already installed all of the drivers on my Windows 7 x64,but I'm searching for a program to control my fan.Or a Bios update?

Is there anything for fan control on my laptop because almost all the time it is at max and is getting annoying.

Excuse my english :)

Verified Answer
  • Thnk god that speedfan 4.48 beta 6 fixes this problem temporary.

    Enable dell support in options and add fan control to cpu fan. Then use atomatic fan speed.

    A fix until Dell gets us a new bios. :)

  • Hi all,

    Thank you for your patience. 

    Here is a BIOS update for Inspiron 3721 (A06 version) You may download it from the link : 6232.3721A06.zip

    Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved. 

    Extract the driver --> Right click and 'Run as administrator' -- > Follow the prompts on screen to install the BIOS update. 

    This BIOS update is not web posted yet but will be updated on support website soon. 

    Please share the findings. 

    Thanks and Regards,
    Chinmay S
    #iworkfordell 
    To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/10GaKAc  

  • Ηι Sidi/Peter2013,

    Please try to download the file again. I have updated the link. 

    Thanks and Regards,
    Chinmay S
    #iworkfordell 
    To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/10GaKAc  

All Replies
  • Bump

  • How did you solve fan control problem? Have you got some problems besides the fan?

    ---

    Kak reshil problemy s kulerom? Eshe kakie to problemy bili s ustanovkoy Win7?

  • Hi bosk802/Vangelov,

    Please ensure that the vents of the system are clean and allow free circulation of air inside the system. You may use a can of compressed air to clean the vents. Before you clean the air vents of system:

    1. Turn off the System.
    2. Unplug the AC Adapter.
    3. Remove the Battery.

    For more information on cleaning the vents, please visit the following link:http://dell.to/SAep59

    Once you clean the air vents, check if you face the same issue after that.

    If the issue still persists, you can update the BIOS to latest version.

    Note: Before flashing the BIOS please check the following:-

    1. Battery should have 10% or greater charge.
    2. Adapter should be connected.
    3. No external devices should be connected.
    4. All other programs should be closed and documents saved.  

    Steps to download BIOS:-  

    • Click on the below link: http://dell.to/QjjZDA
    • Enter the Service Tag of your system and select the operating system. 
    • Click on “Download File”.
    • Select “For Single File Download via Browser”.
    • Click on “Download Now”.
    • Save the BIOS on your desktop.
    • Once the BIOS is downloaded on the desktop, right click on it and select “Run as administrator”.
    • Follow the prompts on screen and restart your computer.  

    You can also check the CPU usage of your computer(please ensure you check it when system fan is constant).  

    To check CPU usage:

    • Start the Task Manager by pressing the Ctrl, Alt and Delete at the same time.
    • This will show a screen with several options.
    • Choose "Start Task Manager." This will open the Task Manager Program window.
    • Click the "Performance" tab. In this screen, the first box shows the percentage of CPU usage. 
    • Then click on CPU tab once and check for the application with the maximum CPU usage.  

    • Make a note of the process/application with maximum CPU usage.
    • Right click on that application (make a note of the process) and click ‘End process tree’.
    • Check if the same issue occurs.  

    Please share the findings. 

    Thanks and Regards,
    Chinmay S
    #iworkfordell 
    To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/10GaKAc  

  • DELL-Chinmay S - The notebook is brand new.I don't think I have to clean the air vents.

    And for the idea to update my BIOS.....I want to update it too,but there is no bios update  for this notebook.

    CPU usage is 6-12% and the fan is still at full throtle.

    bosk802 - My notebook is perfect,only this problem with the level of the fan speed is annoying.

    And if you are going to install Windows 7 you must have nerves of steel for finding some of the drivers.

    Thanks for the fixed link of Dell Application :)

  • Hi Vangelov,

     

    I'm having the same issue with a Dell 3721 bought in January. The notebook is brand new. The fan is inacceptably loud. I've been trying to modify the advanced power Settings, specifically the Minimum and Maximum Levels for the CPU. I thought I found a combination that stopped the fan at least for normal browsing mode but now it's running again. Have you tried calling Dell? I set up the Notebook for my father-in-law today and will ask him to call Dell.

    As far as I can see, there is not BIOS update available, as you mention. @Chinmay S: How can we let Dell know that this is a general issue? If it doesn't get better we'll have to return the Notebook.

     

    If I found out anything I will let you know.

     

    Chris

  • Hello everyone.

    Well, i'm now alone experiencing problems with this laptop.

    Can anyone explain me what did you do with video dirvers for Win7? Currently, there is a driver for Win8 and my Win7 doesn't recognize it as a proper one. How did you solve this problem? Or everyone is exploiting Win8 here? Thanks.

  • bosk802 - download the driver from ati.com or from intel.

    chamilton2345 - No,i didn't call them.Because there is no dell support around here.I don't think that I have to call to USA when there are forums for such issues.

  • I am having the same issues and found no solution yet for getting the fan noise down. I have received the dell 3721 today. I have used the dell support tool and updated some drives but that didn't solve it. I will give it 5 days and than I wil send the laptop back. Is there some one with the sollution?

  • Hi,

    I have the same problem. I have received my new Inspiron 17 yesterday, and the CPU fan is really noisy everytime, even if  I do nothing... I think it's not normal. It seems to be a Bios problem with the CPU fan management...

    If i don't find a solution quickly, i will send it back...

  • Hi Vangelov/ chamilton2345/ Peter2013/ DavidP31,

    I am still looking into this issue and will keep you posted with the details. 

    @ bosk802: You can try and install video driver in compatibility mode for Windows 7, that might work. 

    Download and Save the driver on desktop --> Right Click the driver installation file and select Properties/Compatibility Tab --> Select Windows 7 --> Click Apply/OK -- > Right Click the file and select the Run As Administrator option to install. 

    Hope it helps.

    Thanks and Regards,
    Chinmay S
    #iworkfordell 
    To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/10GaKAc  

  • hi Dell-chinmay,

    Yesterday I reported this issue to the Dell support center, the Ref nr. 2D5A4E3W1YX25D10X.

  • Hello everyone.

    As most of you, i bought this laptop with Win8 installed, but i downgraded it to Win7. I faced problems with some device's drivers, but almost all of them were solved with drivers supplied for this laptop in support section of dell website. But there was no driver for video that will be applicable for Win7, resolution look awful, i thought it was some hardware-related problem. But i finally found driver by using dell website search engine:

    www.dell.com/.../DriverDetails

    I just wonder why this driver is not in the list, where it should be for Win7. Нou should fix this, Dell-guys.

    And couple of words about the fan. I have no troubles with the fan now, using Win7 and, as i remember, i had no troubles with the fan when it was working under Win8 (but it was only 2 days). Under normal condition, without any load on CPU, i can hardly hear fan is spinning. Under greater load, for example, trying to estimate laptop performance using Windows-utility, fan is spinning faster. I cant tell its the maximum speed, i can hear it, but it seems to be normal and NOT very annoying. This was concerning fan noise.

    I can tell some revision number or bios version of my laptop, if it helps. May be it's all about hardware failure of particular production batch?

  • Hi bosk802,

    You can check BIOS version of your computer from system BIOS and "MSINFO32" command.

    Click on Start -- > Run -- > Type "msinfo32" --> Hit Enter and you would be able to see BIOS version installed. As an example image is shown below: 

      

    For more information on "msinfo32", you may refer to link: http://bit.ly/3mXJMx 

    Another way to check BIOS version is from system BIOS. You can check that by following steps below:

    • Restart the computer.
    • As soon as you see the Dell logo, start tapping the ‘F2’ key on top of the keyboard.
    • If you wait too long and the Microsoft Windows appears, then continue to wait until you see the Windows desktop. Now shutdown your computer and try again.
    • After this a new window would appear. You can only use the arrow keys of the keyboard to navigate between the options as the mouse is not functional in this mode.
    • Under Main tab, check the system BIOS version.

      

    Vangelov/ chamilton2345/ Peter2013/ DavidP31: 

    You may download and install the updated version of BIOS (A05) for Inspiron 3721 (Released on 02/05/2013) from link: 2211.3721A05.zip 

    Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved. 

    Download and extract the file. Double click on the set up file and follow the prompts to complete installation. 

    Please reply for further clarification. 

    Thanks and Regards,
    Chinmay S
    #iworkfordell 
    To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/10GaKAc  

  • I have DELL Inspiron 3721 Notebook Core i7 3517U

    I also applied that BIOS, so now it is A05

    I still have my tiny vacuum cleaner on my desk, its main goal is not to allow above 40C while the processor could endure even 105C, when I tested on full load with prime95 on both cores (or 4 with that other threads or whatever) I received 62C with the same fan RPM

    just to be exact: that U in the processor naming means "Ultra-low-voltage"

    is it a manufacture flaw? or is it a BIOS or driver failure?

  • I think the problem is still here with the new bios vA05 too...Sad

    As you can see in my capture, CPU is around 38°C with less than 10% activity, and the CPU fan speed is 5500 RPM.

     I suppose it's the max speed, and it's really noisy !

    Is it a hardware problem or a Windows problem?