(FIXED) HDMI PORT NOT WORKING PROBLEM - DELL INSPIRON 5520 15R

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(FIXED) HDMI PORT NOT WORKING PROBLEM - DELL INSPIRON 5520 15R

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(FIXED) DELL INSPIRON 5520 15R HDMI PORT NOT WORKING PROBLEM

SEEMS TO BE NOW FIXED!

Fixed Jan. 9, 2013

Yesterday via Dell Technical support online chat then fixed the hdmi output problem via Dell Remote
Assistant utility (DellConnect)!

They un-installed then fresh installed new updated graphics video driver then updated my bios!

The tech had me to test many times this laptop while had him via chat and I have tested the laptop
about 15 times and so far the working and not working hdmi output problem is
solved.

Took about 30 min.s and am so happy and have always respected Dell to be so friendly to get
repaired and or worked on.

Thank you
Dell and Dell tech support!

PROBLEM
WAS THIS BELOW:

DELL Inspiron 5520 15R
NEW laptop, just week old.

HDMI port working then not working, has not worked for 2 out of 4 to 5 times of use.

Hooking up 40 inch HD TV as monitor via hdmi cable to my new laptop to let you know. I have only had this
laptop for just a few days maybe a week and the hdmi output is one main reason
I wanted this laptop.

So glad it seems to be fixed now!

From Boyd Travis

 

All Replies
  • Hi I am facing same problem it makes me frustrated how can I connect the team