Dell XPS M1530, the screen goes black, there is no picture on the monitor, the external monitor (VGA) image is.

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Dell XPS M1530, the screen goes black, there is no picture on the monitor, the external monitor (VGA) image is.

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Dell XPS M1530 laptop worked for about an hour, suddenly the image is faint, and after 5 seconds the lost and the screen goes black, but windose continued to work. Turn off your notebook. Wait 5 minutes, and - there is no picture, the screen is black, hear windose laptop loaded and running. Again, turn off the laptop. Wait 30 minutes, and - there is no picture, the screen is black, hear windose laptop loaded and running.
After 1 day, connect an external monitor (VGA) and ran the laptop. Image appears on the laptop monitor and the external monitor. Repeated three times. Everything works.
After 2 days, including a laptop, but there is no picture, the screen is black. Connect an external monitor (VGA) - works, and on the laptop screen is black. Windose boots and runs fine.
Doing a test monitor D + the "ON.". Appear on the screen color is red - green - blue - gray and then loaded windose, but the images are no more and the screen is black.
Ran (PSA) Diagnostics for Dell Computers pressing <F12>. Got error code = 2000-0321. Removed the matrix, including the (run) the laptop and move cable from the matrix to the motherboard - the screen is black. Remove the plugs on the sensor on the motherboard, the transformer, reconnect - did not help, the screen is black.
Reinstalled BIOS, did not help, the screen is black. Removed the video card drivers, does not work, the screen is black. On an external monitor (VGA) image is.
what to do to monitor work?
All Replies
  • Dell XPS M1530 laptop worked for about an hour, suddenly the image is faint, and after 5 seconds the lost and the screen goes black, but windose continued to work. Turn off your notebook. Wait 5 minutes, and - there is no picture, the screen is black, hear windose laptop loaded and running. Again, turn off the laptop. Wait 30 minutes, and - there is no picture, the screen is black, hear windose laptop loaded and running.

    After 1 day, connect an external monitor (VGA) and ran the laptop. Image appears on the laptop monitor and the external monitor. Repeated three times. Everything works.

    After 2 days, including a laptop, but there is no picture, the screen is black. Connect an external monitor (VGA) - works, and on the laptop screen is black. Windose boots and runs fine.

    Doing a test monitor D + the "ON.". Appear on the screen color is red - green - blue - gray and then loaded windose, but the images are no more and the screen is black.

    Ran (PSA) Diagnostics for Dell Computers pressing <F12>. Got error code = 2000-0321. Removed the matrix, including the (run) the laptop and move cable from the matrix to the motherboard - the screen is black. Remove the plugs on the sensor on the motherboard, the transformer, reconnect - did not help, the screen is black.

    Reinstalled BIOS, did not help, the screen is black. Removed the video card drivers, does not work, the screen is black. On an external monitor (VGA) image is.

    what to do to monitor work?

  • Hi Nedam,

    It might be be an issue with the LCD, the cable or the motherboard. Since LCD BIST shows the different colored screen,  you can try to replace the LCD cable and check. If the issue persists, you may have to replace the motherboard or the LCD.

    Please reply if you have any questions.

    Thanks & Regards,
    Appu S
    #iworkfordell
    To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

  • Hi nedam,

    I see that you have posted the same problem in this thread. The problem has been addressed by DELL-Appu S, please follow the steps provided by him.

    Thanks & Regards,
    Nikhil D
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

  • nedam, and Dell-Nikhil D,

     

    I have joined this thread to prevent duplication of help/

     

    it is suggested that you continue with helping nedam with this issue.

     

    Thanks,

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!