Dell Inspiron 3520 Laptop will not start

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Dell Inspiron 3520 Laptop will not start

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Daughter's new, out of the box, Inspiron 3520 laptop.  Showed error message "Fatal Error has occurred.  Restoring Vital Data.  0% finished." then it crashed and went black screen.  Will not restart now, power and hard drive lights flash, but no other progress.  Occasional short (1-2 seconds) spinning of hard drive is heard.

Any thoughts?  Still in warranty, but would love it if this could be resolved without  that hassle.

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  • Oh yeah, running windows 8 (and might I say, yuck.)

  • You can try the Dell diagnostics (F12 at powerup) but it's likely going to be easier to just exchange the unit for a working one.