Inspiron 17R 5720 running Win8.
Cannot access the Advanced Boot Menu. I want to return the laptop to the factory configuration and tapping 8F during post has no effect. Laptop boots into windows. This procedure is defined in the Reference Guide I downloaded from the Dell site listed under the Service tag number for the computer. It is labeled, however, as being for an Inspiron 13Z 5323. Don't know if that means anything.
Any help appreciated... Ray
There are two ways to restore Windows 8 to factory settings. They are “Refresh” and “Reset”.
Refresh: The Refresh option is primarily a repair method. It is a great method of returning your PC to a known good state while preserving your files and a great deal of your configuration. With the Refresh your PC option, user accounts, data files, and some settings are preserved on your PC without the need to create a backup, or to make choices about what to keep or remove.
Reset: This is similar to a PC restore. This option, also called Reset your PC is useful when a PC is changing hands, or when you want to get a completely fresh start on a PC, with no previous files or configuration retained.
To Refresh Windows 8 please follow the below mentioned steps:
To Reset the Windows 8 to factory settings please follow the below mentioned steps:
(Note: Reset option will delete the data from the computer)
Please post the results.
Thanks & Regards,Nikhil D#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here.
That is just what I was looking for... Thanks
So - your post assumes that the user is able to get to Windows booting properly, that the operating system is fairly intact - thereby enabling user to be able to arrive at the settings screen.
what happens, though, if the windows files are corrupted - virus attack etc. and the user is unable to arrive at the settings screen.
In other words, is there a way that the Factory Image can still be restored from - in the absence of the F8 not working.
If you have created a restore disc when you first bought the system, the restore disc can be used; else reinstalling the operating system and downloading the drivers accordingly is the only option.
In the process of reinstalling operating system you will lose all the data in the computer.
I did followed the instructions to reset my Windows 8 machine, and i got the following message:
"There was a problem resetting your PC
check for solutions"
after selecting the "check for solutions" option, it takes me back to the start page.
I don't know what to do and I need to get this done ASAP
Can someone timely rescue me?
I am also facing the same problem as JuniorMag, could someone point to the correct solution please?
I just got this as well. First apps started crashing unexpectedly. I checked for recent updates and it started to download them and hung. I canceled and tried to update again and the machine completely froze. had to do a hard shut down (hold power button off for 10 seconds). After boot retried to download updates. No joy. Tried to refresh., got error message "There was a problem refreshing your PC. No changes were made." clicked the link and went back to start screen but custom screen was removed (picture of my daughter). Went back and tried Remove Everything and re-install Windows and got ""There was a problem resetting your PC. No changes were made.
Is this because I updated to Windows 8.1 update 1?