I need to replace the BIOS/CMOS chip but i cannot find it on the motherboard. it's the Chip 24C02 and for the life of me i don't see it. am i looking at the right chip? could it be named differently? i would like to know where it's at before i buy a new one on ebay to verify that its the right one.
thank you for your time.
Just call Dell, verify ownership, and they'll issue the master system password you can use to clear the CMOS password.
The BIOS chip is soldered to the board - so it cannot be removed without de-soldering it.
Unfortunately we do not have that information. But if the BIOS/CMOS chip is bad then we recommend you to replace the motherboard.
Thanks & Regards,Kiran K#IworkforDellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.
i forgot the system password and i need to finish my homework. i read that i can jump the BIOS chip to clear it. which one is the BIOS/CMOS Chip so i can do this? these are the names on the chip from the motherboard.
- WINBOUND 26Q16BVSIG 1020
- TPC8061 H016
- 7534B1 ADP054
- S412 W98C
- RT9025 25P5PCHK05
- TPC8061 H011
- APL5930 XM93H
- 4407A BA0V6T
- 4800B A9 W02K
somebody gotta know which one is the BIOS.
I would be glad to help you, however I would require the system service tag and system ID (if available).
When the computer prompts for the password, please input incorrect password thrice it may give a system id, please make a note of it and send it.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on ‘Friends’ tab at the top and then click on ‘Request to Review’ and finally click on ‘Accept’ button.
I am sending you a private message as well. Click on ‘Inbox’ to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Hi I am having this same issue however when I input the wrong password 3 times it simply blackscreens and shutsdown please help
Do you get an option to enter a password at Dell logo? If yes, you might need to change the BIOS password. In order to assist you in a better way, I would need the Service Tag of your computer.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details (like name of the system owner) so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Please reply with information.
Thanks and Regards,Chinmay S#iworkfordell To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/10GaKAc
thanks for your quick reply I have sent you a private message and will already save you some time and tell you that the system is out of warranty :(
I have not heard reply from you since Chinmay S was wondering if you can still help me or not :/
My apologies for the delayed response.
In order to assist you in a better way, I would need the following details:
Please private message me the details. Awaiting your response.
As the laptop is not mine I am simple his friend working on the laptop I can only give you the laptop owners name, Ryan Palmer. Beyong that I cannot disclose any information about him as it is not my information to give
I understand your concern but in order to assist you further in a better way, I would need the original system owner's information. You can get in touch with the system owner and if he agrees to it, you can private message me the details.
Please reply for further clarifications.
hi I have m5030 I reset bios to factory default and when it booted back up it was asking for system password I called dell and explained what was going on and that I bought it fRom pawn max.they said that they would give me the password and tech support for a month for $125 then $19 a month after that.I've gave $150 for the laptop had for two months and never had to use a password .I don't understand why it's asking now
I will be glad to help you. You may read the below pointers which might help you in understanding about password reset:
(1) Does the password prompt appear after windows loading or before windows loading?
(2) If it appears after windows loading we would be unable to retrieve password and an operating system reinstall needs to be done.
(3) However, if it is before windows loading then do send me the system service tag via private message along with the screenshot of the error message that gets displayed. I will check and see what can be done.