I was having problems with this computer with starting up and decided to do a factory restore. I hit F8 and went through the procedures but it never did the
asking for username or password etc. and now when I try to log on it wants a username and password. It has no memory of the past one and all it reads for
username is Administrator and won't let me change it and doesn't accept anything for a password so now I can't get on my computer at all.
While performing factory restore using F8, it should ask for user name and password. If factory restore was successful, then you should not get this message as factory restore is a complete data destruction process. I would recommend you to perform factory restore once again. If you still face the same issue or you are unable to complete the restoration process for a password, then you will have to use the windows operating installation system disk to re-install the operating system on the computer.Here are the steps to perform factory restore using F8:
Please find the steps for getting back to the factory state:
Please reply if you have any questions.
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Did this as instructed here (New Inspiron N5040). However, I hadnt forgotten my PW first time, so had to do without keeping files second time round. Odd that Dell have such a feature for a restore. Windows upates for 7 are maiking this laptop a no-no and any more nonsense with it and its going back to the store, as only 5 days old. Only way to buy a Dell is to but one direct and a new build. This one was in a store since May 2012 and needed 70 updates, which are just too troublesome to do. Other than that, thanks Appu, for getting it back to a factory reset for the moment and thanks to Charlene for asking. - John
I followed these steps and now my computer won't work at all. It keeps restarting over and trying to repair Windows unsuccessfully.
Welcome to the Community,
Could you confirm if the system restore(PC restore) process completed successfully?If system allows try following the same steps to restore system to factory settings one more time.
Also you may try running the onboard hardware diagnostics.To run the diagnostics tap F12 on start up(Dell logo),select Diagnostics,press Enter.
Post back error/code message if any.
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hi. i have the same problem but i wasnt able to perform the solutions because the f8 link is not active.i cant go to windows advanced option.i have dell inspiron n5050.thanks
@Daddymac - Dont understand "f8 link is not active". If pressed 3 or 4 times as you boot up your laptop, you should get the Advanced Boot Options menu, try it a few times. It should respond if you hit F8 as the Dell Logo appears.