Dell latitude e6410 Broadcom USH w/ swipe sensor missing...HELP!

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Dell latitude e6410 Broadcom USH w/ swipe sensor missing...HELP!

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I have a Dell latitude e6410 running windows 7 professional 32-bit.  Upon getting this thing home, i noticed that the recovery is inaccessible and a handful of the drivers were missing and the previous owner had a bunch of them randomly saved on his desktop.  So, i went to work trying to undo any damage this person may have done.  I've gotten everything sorted out so far, EXCEPT i'm still missing a broadcom USH w/ swipe sensor driver according to my device manager.  I've gone through the list of available drivers for the 32-bit operating system for this laptop, i've installed in correct orders, etc.  Does anyone out there have any ideas what could be my problem and how to resolve it?

 

 

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  • Hi Weddle,

    Welcome to the Community,

    Try installing Dell ControlPoint System Manager using this link below :

    www.dell.com/.../latitude-e6410

    Note: When you're running the installer make sure everything is checked,including finger print reader(even if your system does not have one).

    Let me know if this helps,

    Thank You

    Dell | Social Media Outreach | Global Social Media & Community




  • No, that didn't work.  I've installed the Dell ControlPoint System Manager, it isn't doing anything for the device manager.

  • Go to the dell website and get the DDPA firmware and DDPA driver pack installs (should be under either Security or Data Protection.  

  • Hi  Weddle,

    Try this Dell_ControlPoint-Security driver : http://dell.to/PorGaF

    After installing the driver reboot the system and than check if broadcom USH w/ swipe sensor is still listed in Device Manager.

    If it does not get installed,please post the error message you get.

    Thank You

    Dell | Social Media Outreach | Global Social Media & Community




  • I believe I've found your answer.  At least for Windows 7 Pro 32-bit/64-bit drivers for the Broadcom USH.  You need the DDPA_A03_R308497.exe (32-bit) and R308498.exe (64-bit).  It is the ControlPoint - Security Device Driver Pack

  • Chipset Drivers Must be installed Then Control Point Drivers.

    Chipset - Driver

    Description Importance Version Released Supported OS Download
    Intel Chipset Software Installation Utility, v.9.2.0.1030, A05
    The Intel(R) Chipset Software Installation Utility installs Windows* INF files to the target system. These files outline to the operating system how to configure the Intel(R) chipset components in order to ensure that the following features function properly: - Core PCI and ISAPNP Services -
    Recommended 9.2.0.1030 6/20/2011 Windows XP
    Windows Vista 32-bit
    Windows 7 64-bit
    Windows Vista 64-bit
    Windows 7 32-bit
    Windows XP x64
    Intel AMT HECI, v.6.1.20.1059 PV, A04
    Unified Driver 6.1.20.1059 PV
    Urgent 6.1.20.1059 PV 11/19/2010 Windows Vista 32-bit
    Windows Vista 64-bit
    Windows 7 32-bit
    Windows 7 64-bit
    Windows XP
    Windows XP x64
    Ricoh R5U24x, v.2.11.01.02, A04
    Ricoh R5U24x / R5U23x Memory Card Drivers (All OSs)
    Recommended 2.11.01.02 5/5/2010 Windows 7 32-bit
    Windows Vista 32-bit
    Windows Vista 64-bit
    Windows XP x64
    Windows XP
    Windows 7 64-bit

    Control Point - Application

    Description Importance Version Released Supported OS Download
    Dell ControlPoint System Manager, v.1.7.10000, A21
    Dell System Manager 1.7.10000 Vista and Win7 - 32 bit OS
    Recommended 1.7.10000 9/12/2011 Windows Vista 32-bit
    Windows 7 32-bit
    Dell ControlPoint System Manager, v.1.7.10000, A21
    Dell System Manager 1.7.10000 Vista and Win7 - 64 bit OS
    Recommended 1.7.10000 9/12/2011 Windows 7 64-bit
    Windows Vista 64-bit
    Dell System Manager
    System Manager 1.7.10000 XP32. Dell System Manager is software application that allows the user to configure settings related to Power, Devices and Tablet. It comprises of Windows executables, DLLs, and services that generally provide access to Dell-specific features. These features are mostly
    Recommended 1.7.10000 9/12/2011 Windows XP
    Dell ControlPoint System Manager, v.1.7.10000, A21
    System Manager 1.7.10000 XP64. Dell System Manager is software application that allows the user to configure settings related to Power, Devices and Tablet. It comprises of Windows executables, DLLs, and services that generally provide access to Dell-specific features. These features are mostly
    Recommended 1.7.10000 9/12/2011 Windows XP x64
    Dell ControlPoint Security Manager Application, v.1.4.00004, A18
    64 bit Security Manager A18 1.4.00004 Application package
    Recommended 1.4.00004 1/27/2011 Windows 7 64-bit
    Windows Vista 64-bit
    Windows XP x64

    Control Point - Driver

    Description Importance Version Released Supported OS Download
    Dell ControlPoint Security Device Driver Pack, v.1.4.056, A18
    Dell Security Device Driver Installation Package for 64 Bit Operating Systems
    Recommended 1.4.056 1/27/2011 Windows Vista 64-bit
    Windows 7 64-bit
    Windows XP x64

    CPU - Driver

    Description Importance Version Released Supported OS Download
    Intel Dual-Core Turbo Boost driver, v.1.0.1.1002, A00
    Standalone Turbo Boost for discrete graphics systems using Arrandale processors 1.0.1.1002
    Recommended 1.0.1.1002 3/29/2010 Windows 7 32-bit
    Windows 7 64-bit
    Windows Vista 64-bit
    Windows XP x64
    Windows XP
    Windows Vista 32-bit

    Drivers for Latitude E6410

    View the full details here

    Click here for all drivers (including historical drivers)

    Quick Links

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.

  • You have to install the firmware then the drivers to resolve the bang.  After that it is the application...