Windows 8 RTM Black Screen on Inspiron N5110

Laptop

Laptop
Laptop computer Forums (Audio, General Hardware, Video)

Windows 8 RTM Black Screen on Inspiron N5110

This question has suggested answer(s)

Hi

I have installed Windows 8 RTM on my Dell laptop, but the graphics drivers do not work. I have tried the beta drivers from Intel and they do not work either (http://newsroom.intel.com/community/intel_newsroom/blog/2012/05/07/chip-shot-intel-hd-graphics-windows-8-driver-now-available-for-download). The issue is that Windows 8 does not recognise the laptop screen. It works great via a VGA monitor and if I disable the graphics driver the laptop screen works, but is limited to 1024 x 768, which isn't really of much use.

I'm sure Dell are already aware of this issue as it has been reported so many times already elsewhere, but I still can't find a solution. Intel is blaming Dell and Dell is ignoring the issue or at least being very uncommunicative... Can anybody point me in the riight direction to get this resolved?

Thanks

Jared

All Replies
  • There is no resolution that I know of right now except the ones you mentioned, though you could use a HDMI cable as well as the VGA cable.  I have posted in both the Dell Forums and the Intel Forums to see if a resolution is found.  Hopefully we can all find an answer sooner than later.

    Dell Forum Post:

    en.community.dell.com/.../19461923.aspx

    Intel Forum Post:

    communities.intel.com/.../29692

  • support.euro.dell.com/.../document

    not support!!!!! :(

  • www.dell.com/.../DriverFileFormats

    The driver link is here, but the link doesn't work. Not even slightly frustrating!!!!.....

  • hey guys,

    Just a suggestion try updating the system BIOS first..uninstall all the drivers from the computer and then try installing the drivers either from intel's website or Dell's website in compatibility mode:

    Reference link:

    http://en.community.dell.com/support-forums/laptop/f/3518/t/19466180.aspx

    Cheers!!!Yes

  • this should work most of the times!!!

  • system bios update is being shown in dell support center, but I am unable to download the update :)

  • I had the same problem a NONE of solutions worked Tongue Tied

    Finally, I knew what to do!! To fix Black Screen of Windows 8 on Inspiron n5110 and Intel HD Graphics you have to get the latest BIOS.

    I posted a video how to do that: http://youtu.be/2jKtDs0eVto

    If you want to get it directly I updated the latest one: http://tinyurl.com/d32cx7o

    Big Smile