Dell inspiron 1545 on startup - Hard drive not found, try to reseat it

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Dell inspiron 1545 on startup - Hard drive not found, try to reseat it

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My hard drive turned bad few days back and i now purchased a new WD3200BPVT 320 GB internal hard drive for my system. I installed it myself after reading all instructions and guidelines. But when i start it, system says, hard drive not found, try to reseat it. I have also reset it, but again same error coming. I dont know whats gone wrong with the hard drive or system..?

Verified Answer
  • Hi ALWms,

    If the hard drive is not detected, I recommend reseating the hard drive and then running the diagnostics on the computer.

    If the diagnostics gives the same hard drive not detected error we can go ahead and replace the hard drive.

    Please let me know if you have any other queries.

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".

All Replies
  • Hi,

    Welcome to the Community. It could be an issue with the hdd connectors on your motherboard. Was the hard drive replaced by Dell?

    Thank you

  • no sir, it was not replaced by dell...i bought it from outside mkt...please help

    is there anything wrong with hard drive or connectors???

  • Hi,

    The cheaper option would be to try another hard drive, if it still does not get detected then its the hdd connectors on the motherboard, and the motherboard needs to be replaced.

    Thank you.

  • What was the outcome for rohanbajaj's problem?  Did he have to replace the motherboard and did that resolve the problem?

  • friends, it was problem with motherboard...got it repaired and it works fine now

  • Hi mickeydee42,

    Do you face the same issue with the computer?

    Try running diagnostics on the computer just to make sure it’s not a hardware issue (Turn off the computer and then hold down the FN key and the power button and please check if you get any error messages).

    If you have active warranty, you can contact me directly by clicking on my user name, add me as your friend, and send me the system service tag, phone # with address.

    Warranty status: http://www.dell.com/support/troubleshooting/us/en/19/Index?c=us&s=dhs&cs=19&l=en&t=warranty

     Awaiting your response!

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".

  • Hello Rajesh - I held down the Fn key and powered up and it went into hardware diagnostics.  It listed the HD test as "running" and continued to list the other tests for CDROM, video, etc. so the HD test rolled off the screen and I don't know what that result was.  The tests ran to completion and I was prompted to reboot.  When I did, I got the message that it could not find a hard drive.  There was an option F2 to run diagnostics and I did that,  It looked like the same diagnostics but when it got to the HD test it said no drive detected.  I've had a problem for several weeks where the system was very slow and getting slower.  Does that indicate to you a failing disk drive or a failing connection with the motherboard?  Which one?  The warranty expired last year, so I'm faced with paying to fix this.  I don't want to pay a $50 service charge to tell me what the problem is, especially if it is a bad disk drive -- I could spend the $50 buying a new drive instead.  But I don't know if it is the drive or if it is the motherboard.  What do you advise?

  • Hi mickeydee42,

    If you are comfortable reseating hard drive, I have provided link below which would help you in reseating the hard drive.

    Ensure that the computer is turned off. If your computer did not automatically turn off when you shut down the operating system, press and hold the power button until the computer turns off.

    http://support.dell.com/support/topics/global.aspx/support/my_systems_info/manuals?c=us&cs=19&l=en&s=dhs&~ck=mn&SystemID=INSPIRON1545

    From the above link kindly select the appropriate system model and click on “Get manual”.

    After reseating the hard drive try to turn on the computer. If the same issue persists, run diagnostics now.

    Kindly let me know if the system model is not correct one. I can help you with the correct manual for the hard drive.

    Let me know the status.

    Awaiting your response!

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".

  • What if you run diagnostics and the only thing you learn is that there is no hard drive detected although the hard drive is in the laptop?

  • Hi ALWms,

    If the hard drive is not detected, I recommend reseating the hard drive and then running the diagnostics on the computer.

    If the diagnostics gives the same hard drive not detected error we can go ahead and replace the hard drive.

    Please let me know if you have any other queries.

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".

  • Hello,

    I have been reading all problems and answers in Google and I have the same hard drive not detected.

    I did see an answer that I am going to try, the hard drive was not the problem it was the motherboard  and they

    replaced and fixed the problem. Does that make sense? I have been going "NUTS" trying everything  I could think of and

    no luck and really do not want to buy a hard drive to get the same results.

    I hope that helps and does it make sense.

    JSC

  • Another possible cause is the incorrect reseating of the hard drive. The newer hard drives are much thinner than the originals provided with the Inspiron, and can move in the cradle when inserted into the laptop if inserted with the laptop upside down. The drive slides under the seating, and you do not have a connection even though you may think that you do. Make sure the laptop is the correct way up (not upside down) when inserting the new hard drive, and that you feel some resistance as the seating connection is made.

    Colin101

  • Dear Mr. Rajesh,

    I am having same problem with my dell inspiron 3520. when i did diagnostics everything passes except the harddisk shows NA. I checked the waranty on the laptop it expiring on may 2014. My LAPTOP service tag <ADMIN NOTE: Service tag removed per privacy policy>.

    please help.

    Tausif