Restoring my Dell Studio XPS to factory settings without administrator's password

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Restoring my Dell Studio XPS to factory settings without administrator's password

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Hello,

I recently got a yucky virus on my Dell Studio XPS. My computer continually freezes.  I did check my memory, and I still have plenty. I know how to restore to factory settings but I forgot my administrator password, so I can only go up to that point.  I do have the disks that came with the laptop somewhere buried deep in my linen closet.  Can I somehow go around the password dilemma?  Do I need to put the disks back in?  I did out the files I wanted onto a flash drive.

Thank you so muchSmile

Sudhara

All Replies
  • You should be able to start the system recovery by pressing F8 before Windows begins loading.

  • Pressing F8 does take me to the system recovery screen, but it still asks for a password, which I have forgotten.  What can I do?

  • Not much - you will need to do a manual reload (first link, step 4)

    support.dell.com/.../hdd.htm

    If you need the windows disc, see the second link.

    support.dell.com/.../backupcd_form

  • Thanks for your help. However, I was able to go around the password dilemma by just hitting enter at the password section.  My computer has not been successfully restored to factory settings. Yay!  I appreciate the effort.