I just noticed last week when I went to push the volume up and down that the icon no longer appears to move the volume. I know have to open the volume control and do it. Any help on why they are no longer working???
Welcome to the community
Will the volume increase when you push the button? Or does the mute function work?
Try installing quickset on your laptop here is the link ;
Download file and install, then restart the computer and see if this works.
Dell | Social Media Outreach | Global Social Media & Community
When I push the volume up and down it does not work....the light on the up and down comes on but nothing happens...when i push the mute it does go into mute mode.
You said you can control the volume within windows, right? The only issue is you cannot use the media buttons on top keyboard to control volume correct? Can you remove the hinge cover? Underneath the hinge is the media bay controls, try reseating it.
Manual ; support.dell.com/.../index.htm
correct I can control it within windows but when I press the volume up and down buttons and mute on the media control center the buttons light up to blue but nothing happens.
I see, this is an issue with the media control board. Is this under warranty? Dell can replace parts if you have an active warranty. Feel free to add me as a friend and send me the service tag of the computer.
it is no longer under warranty
Sorry to hear that. However, you can reach our Parts Department at 1-800-2884410 for you to know the price of a specific part.
Feel free to post back here in our community for any concern