INSPIRON 1545 Time-of-day clock has stopped

Laptop

Laptop
Laptop computer Forums (Audio, General Hardware, Video)

INSPIRON 1545 Time-of-day clock has stopped

This question is answered

Hi

My 2 year old Grandson decided to play with my INSPIRON 1545 which I had left switched on whilst I was getting dinner ready.He was tapping and banging all of the keys at once for a good 3-4 minutes or so before I could leave what I was doing to stop him as I stupidly thought that no harm could be done to the laptop's system simply by over-working the keyboard !

Within 3-4 minutes of him banging and tapping multiple keys on the keyboard my laptop shut down volountary and it wasn't untill Grandson went home a couple of hours later that I attempted to re-start the laptop and discovered that it would not " boot up ".

When I turn the laptop on I see the DELL LOGO page and within about 30 seconds I get a black screen with the message  " Time-of-day clock has stopped " in the top left-hand corner. I have tried everything to get past this error message such as turning it on whilst constantly tapping F2 and then F12 and F8 but to no avail...the only two screenshots I get are the DELL LOGO screen and then the black screen with " Time-of-day clock has stopped " message.

I have tried telephoning DELL technical support but I am left on hold each time after I have given them the "service tag number "...after 10-15 of being kept on hold I give up...I have now given up about 4-5 times after going through the exact same ritual with DELL technical support 4-5 times without ever actually getting to speak to a " live technician ".

I am hoping that somebody here will be able to give me some advice as to what the problem may be and what I may be able to do to bring my laptop " back from the dead "...???

All answers wil be very much appreciated and acted upon...so the more the merrier please lol. Maybe one of you has experienced this problem yourself at some stage or maybe you have a suggestion as to what could be causing the problem...maybe someone could even just tell me what the " Time-of-day clock " is and where it might be...as to be honest I haven't got the foggiest idea and neither has any of my friends whom I have asked...?...Lol

                 Rapid Response Required As The Time Of Day Clock Needs Re-Winding

                                            Thank You

                                            Love Today

                                             Tina  { aka alfiesgirl }

Verified Answer
  • Time of day clock stopped means the clock chip has failed.  You either need a repair shop that can solder in a new one (figure on $150 or so) or to replace the mainboard (figure on double that, or more with labor).

All Replies
  • Time of day clock stopped means the clock chip has failed.  You either need a repair shop that can solder in a new one (figure on $150 or so) or to replace the mainboard (figure on double that, or more with labor).

  • Thank you soooo much ejn63 for answering my post sooo quickly, not quite the answer I would have liked due to the expense side of things but if thats what has happened then hey...at least I now know not to keep re-trying the boot/start-up process hoping to figure out a way to get it working. So, unless I get my laptop repaired and fork out the money it appears that it will never work again doesn't it?. I have soooo many photographs on it of my Grandson since birth and my new Grand daughter that I think I have no choice other than to follow your advice and have the repairs done otherwise I will lose them all and I cannot let that happen for a 2nd time as I already lost alll of my first photos of my Grandson which were stored on my previous laptop when it got stolen...which led to me buying this INSPIRON 1545...grrrr. It never rains does it huh...it always absolutely buckets it down lol

                                                                                   Thank You Again

                                                                                Tina     aka alfiesgirl

  • It isn't necessary to repair the system to retrieve the files (you can copy them by mounting the hard drive in a 2.5" external case and attaching it to a working system for copying purposes. It is however advisable to invest in some method of backing up the system - keeping just one copy of any data files is not a sound strategy.

  • Thank you for you advice, it is appreciated very muchly indeedy.  I had all my files backed-up via the DELL online datasafe-backup service which was installed on my laptop when I bought it. I have just spoken to a guy at DELL technical support who insists that I couldn't have that unless I had paid for the service which I didn't as there is a basic version which backs up a small amount of files for free which I used to store my photos on. As I said, the basic free version of DELL datasafe only allows a small amount of files to be backed-up for free but offers an additional larger amount of online storage at a price...which I chose not to buy but still used my amount of free online backup space with my photos and a few other bits n pieces. The technician guy said that if this is the case then I should go to the DELL datasafe website, log-in and retrieve my saved files but as I explained to him I had this free basic version of datasafe pre-installed on my laptop at time of purchase and as that was over 2 years ago I have no idea what my datasafe log-in details are...the DELL tech guy then decided to tell me to take my laptop to a local engineer who will be able to retrieve my photos from my laptop at a cost. I asked if he could help me get my photos via the DELL datasafe backups I have made and he said no LOL. Oh yeah, and he told me that my laptop warranty has now expired but that he would send a technician to my home to fix my laptop which cheered me up...untill he informed me that it would cost me 359 GBP....which of course I declined as I can buy a brand new INSPIRON 1545 from SAVERSTORE.com for 349.99 GBP at which point he dropped his price to 249 GBP...which again I had no choice but to decline as I do not have that sort of money going spare and even if I had then I certainly would not spend it on fixing my DELL laptop which I have only had for just over 2 years and which went balls-up after just a few months with loss of being able to recharge the battery shortly followed by loss of being able to use the DELL supplied power supply then loss of function to my system clock followed now by total loss of computer access due to " Time-of day clock having stopped ". I would surely be a nuttah were I now to spend another 249.00 GBP on the <ADMIN NOTE :Profanity removed per TOU policy> INSPIRON 1545 which only worked as it should for a few months wouldn't I...that's not to say that I am not a bit of a fruit-cake at times...daft I may be but stupid I aint...ish ...lol.

    Well thank you once again anyway and my apologies for drawing this message out as I have...I shall no go and find a box, line it with silk, say a prayer and launch my INSPIRON straight out of my open window into the murky waters of the River Thames...R.I.P...Amen xxx

  • alfiesgirl

    Thank you for you advice, it is appreciated very muchly indeedy.  I had all my files backed-up via the DELL online datasafe-backup service which was installed on my laptop when I bought it. I have just spoken to a guy at DELL technical support who insists that I couldn't have that unless I had paid for the service which I didn't as there is a basic version which backs up a small amount of files for free which I used to store my photos on. As I said, the basic free version of DELL datasafe only allows a small amount of files to be backed-up for free but offers an additional larger amount of online storage at a price...which I chose not to buy but still used my amount of free online backup space with my photos and a few other bits n pieces. The technician guy said that if this is the case then I should go to the DELL datasafe website, log-in and retrieve my saved files but as I explained to him I had this free basic version of datasafe pre-installed on my laptop at time of purchase and as that was over 2 years ago I have no idea what my datasafe log-in details are...the DELL tech guy then decided to tell me to take my laptop to a local engineer who will be able to retrieve my photos from my laptop at a cost. I asked if he could help me get my photos via the DELL datasafe backups I have made and he said no LOL. Oh yeah, and he told me that my laptop warranty has now expired but that he would send a technician to my home to fix my laptop which cheered me up...untill he informed me that it would cost me 359 GBP....which of course I declined as I can buy a brand new INSPIRON 1545 from SAVERSTORE.com for 349.99 GBP at which point he dropped his price to 249 GBP...which again I had no choice but to decline as I do not have that sort of money going spare and even if I had then I certainly would not spend it on fixing my DELL laptop which I have only had for just over 2 years and which went balls-up after just a few months with loss of being able to recharge the battery shortly followed by loss of being able to use the DELL supplied power supply then loss of function to my system clock followed now by total loss of computer access due to " Time-of day clock having stopped ". I would surely be a nuttah were I now to spend another 249.00 GBP on the <ADMIN NOTE :Profanity removed per TOU policy> INSPIRON 1545 which only worked as it should for a few months wouldn't I...that's not to say that I am not a bit of a fruit-cake at times...daft I may be but stupid I aint...ish ...lol.

    Well thank you once again anyway and my apologies for drawing this message out as I have...I shall no go and find a box, line it with silk, say a prayer and launch my INSPIRON straight out of my open window into the murky waters of the River Thames...R.I.P...Amen xxx

    Did you not understand what was written in the previous post about recovering some of your files???

    my Dells:
    Precision M6300 - XP SP3 / Windows 7 / Ubuntu 12.04
    Latitude D620 - XP Pro SP3
    Precision M6300 - Windows 7

  • Yes...well I didn't understand a bit of it but my brother did and so he has taken the DELL laptop back to his house to retrieve my photographs as he says that he has the device to carry out your suggested file retrieval back there and will do the necessary procedures to get all of my much loved photo's onto discs for me...luckily for me you both happened to be in the right place at the right time and so thank you so very muchly indeedydo.

    DELLS burial at sea is post-poned untill further notice...lol  x  

                                                                                          Love & Light

                                                                                  Tina   aka Alfiesgirl x

  • "the clock chip has failed" means that 1) the chip itself is dead, and 2) its own battery is dead after the service time is expired.

    However, I have no idea how much does the repair cost.

    I have the same laptop, the same symptom and its value including a new hard drive (purchased from Dell at $100 dollars) is about $150 dollars.

    The conclusion is: buying Dell products costs more than renting good laptops of other brands, even made in China.

  • I understand exactly what you're going through. As of 1hr ago I'm in the exact same boat as you...my dell is saying the same thing. And guess what???? Every problem you've had with your computer.. the same exact thing happened to me in the exact order. I now see it wasn't me, dell computers are just worthless. I'm writing you because I would love to know did you get your pictures and if so how? And did your computer just so happen to start working? I've had a similar problem once before and I just so happened to turn my computer on to charge my phone through the USB on my dell and said what the heck, see if it comes on and it did...I was so happy.