I got error as displaying in image when i touch WAVESMAXXAUDIO3 touch buttton on the top of the keyboard.
Please let me know what i have to do to resolve this issue?
I tried by re-installing realtek audio driver from realtek website but issue not resolved yet.
Does sound work with the notebook at all? If not then I suggest completely uninstalling the Realtek software and reinstalling from the following link.
If audio works fine and it is only the button that isn't working I suggest installing Dell quickset and see if that helps.
Please let me know if this helps.
(Liaison for Laptops, Mobile Devices)#iwork4DellWould you like to be a Dell Community Rockstar?
I am happy to read that the wavemax button is working correctly. If you continue to have errors bringing up the Sound Blaster software you may have to uninstall and reinstall it.
thanks Terry for your reply.
I did the same process as you discussed in the post.
Now pressing touch button displaying Dell Audio by Realtek user interface but when i click on Sound Blaster menu option an error message displaying again as given in the image:
Please let me know what i have to do now?
Can you please share the link from where i can download Sound Blaster software.
The Sound Blaster software is royalty based and isn't available to the public. It may be on your Dell downloads although I am not sure. Log on to your account on support.dell.com and see if it is available. If you have Dell Digital Delivery installed on your notebook you may be able to download the Soundblaster software from there. Here is a link to the Dell Software Download Center.
I got Sound Blaster software.I uninstall and re-install this.
Now all is working fine.
Thanks a lot Terry for your quick response and guidance to resolve this problem on my laptop.
Hey Suk, how did you get the sound blaster software? I have same issue too.
Actually I got sound blaster software CD with my laptop purchase.You can download this software from a link given in this thread posted by Terry B OR from Dell download software center